Jobs at LogicGate

Own end-to-end complex Professional Services engagements: discovery, architecture, and advanced Risk Cloud configuration. Provide strategic GRC advisory, leverage AI-assisted workflows, manage project/account health, mentor junior consultants, and collaborate cross-functionally to deliver measurable customer value and ROI.

The Implementation Services Manager will drive customer onboarding and implementation projects, leveraging AI to solve business problems and improve user experiences.

Lead and coach a Customer Success team to drive renewals, retention, and expansion for enterprise B2B SaaS customers. Own team performance metrics, support strategic escalations, improve CS processes and playbooks, align goals using OKRs, collaborate cross-functionally, and advocate AI adoption. Role requires up to 50% travel and stewardship of hiring, development, and talent decisions.

Sell LogicGate's AI-driven GRC platform to large enterprises by building territory plans, prospecting, managing full sales cycles, partnering with Solutions Engineers for demos, negotiating deals, and advising customers on best practices to drive pipeline and revenue.

As an Engineering Manager, you'll lead a development team, set technical direction, drive continuous improvement, and collaborate cross-functionally to enhance a SaaS application for governance, risk, and compliance.

Serve as a post-implementation technical expert and trusted advisor for enterprise customers, driving adoption, configuring the Risk Cloud platform, performing advanced workflow and data integrations, managing account health to prevent churn, and identifying expansion opportunities while partnering cross-functionally and leveraging built-in AI capabilities.

As a Strategic Account Executive, you'll develop territory plans, generate new business, manage customer lifecycle, and deliver exceptional service to large enterprises in the GRC space.

Lead end-to-end design for enterprise SaaS features in the Risk Cloud platform. Craft complex, data-dense user journeys and AI-assisted interactions, evolve the design system, conduct qualitative and quantitative research, and partner closely with Product and Engineering. Mentor mid- and junior designers and drive design strategy, discovery, and delivery to improve usability and product outcomes.

Run discovery sessions, configure no-code demos and POCs, lead client workshops, present product demonstrations, consult with prospects, support content/webinars, provide product feedback, and collaborate on smooth post-sale transitions.