Jobs at Lava Island

Provide help desk, desktop support, hardware lifecycle management, application administration, and SaaS access support for headquarters and parks nationwide. Configure laptops, troubleshoot endpoint and network issues, manage accounts and permissions in Microsoft 365 and Entra ID, coordinate vendor escalations, maintain documentation, and participate in IT rollouts. The role requires independent queue management, strong communication, occasional after-hours support, and collaboration across a growing IT function.