Jobs at KPA

Provide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.

Senior Cloud & Security Engineer responsible for owning enterprise cloud infrastructure, security platforms, identity, and automation. Lead vulnerability management, incident response, SOC 2 controls, Azure and AWS workloads, Microsoft 365/Entra identity architecture, Cisco Meraki networking, and technical modernization projects. Build automation with PowerShell, Microsoft Graph, and REST APIs, produce documentation and run complex projects from planning through implementation, partnering with DevOps and IT Operations to improve security, scalability, and operational maturity.

Develop new business within the Automotive vertical via outbound and inbound outreach. Manage account-based strategies and lead pipeline, set qualified meetings, track activity and bookings, and collaborate with Account Executives, marketing, and sales using CRM and automation tools.

Produce and maintain recurring KPI reports, Salesforce and Tableau dashboards, perform reporting QA and data validation, support Deal Desk opportunity and quote workflows, document RevOps processes, and partner with Sales, Finance, Marketing, and other stakeholders to improve workflows and automation.