Jobs at Keeper Security, Inc.

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

Manage and grow channel and named accounts across New Zealand and Australia, carrying quota, driving renewals, upsells and partner relationships. Act as a technical account manager and cybersecurity advisor, conduct QBRs, troubleshoot implementations (SSO/Directory), use Salesforce, and drive customer advocacy and adoption to meet revenue targets.

The Inside Sales Representative focuses on developing MSP relationships, managing leads, conducting demos, and expanding sales within small-to-midsized accounts. Responsibilities include partner support and CRM utilization.

Six-month paid remote communications internship supporting Keeper's Communications and Social Media teams. Tasks include updating the media page, creating social content, planning and executing announcements, writing PR and internal communications, reporting performance data, scheduling content, and general administrative support. Mentored by the Communications Director; designed for students or early-career candidates.

The Senior Software Engineer will develop and enhance features for the Keeper Browser Extension, ensuring quality, security, and performance, while collaborating with cross-functional teams and following coding best practices.

Manage end-to-end onboarding and deployments of Keeper's SaaS security products, configure solutions to customer needs, provide technical support and troubleshooting, document configurations, run multiple implementation projects concurrently, communicate status to stakeholders, gather customer feedback, and collaborate with product and engineering teams to improve the product experience.

Design, build, and maintain scalable automation frameworks for privileged access management. Develop API, integration, and end-to-end tests for authentication, credential rotation, provisioning, and session workflows. Integrate tests into CI/CD, manage containerized test environments, investigate failures, and collaborate with engineering, QA, security, and product teams to embed testability and automation best practices.

The GTM Enablement Specialist will support onboarding, maintain training content, assist in ongoing initiatives, and manage enablement tools to ensure Sales and Customer Success teams are effective.

Perform manual and automated accessibility audits across React-based products, test with assistive technologies, evaluate against Section 508 and WCAG 2.1/2.2, write reproducible accessibility bug reports, partner with product/design/engineering to remediate and validate fixes, author VPATs and conformance reports, define accessibility acceptance criteria and QA processes, and use AI-enabled tools to improve testing efficiency.

Manage a high-volume pipeline of technical integrations and partnerships across security, identity, cloud, collaboration and DevOps ecosystems. Evaluate APIs/webhooks, perform hands-on testing with Postman/curl, coordinate onboarding and technical validation, gather cross-functional requirements, drive partner applications and launches, and report outcomes to leadership while using AI tools to scale research and documentation.

Develop, implement, and maintain cybersecurity policies and data classification aligned with NIST CSF, FedRAMP High, IL5 and other standards; support ATO processes, manage compliance documentation and audits, train employees on security/privacy, and troubleshoot policy implementation for GovCloud environments.

Lead product marketing for Keeper's cybersecurity products: define messaging, positioning and use cases; execute cross-functional launches; create content and SEO-optimized assets; coordinate webinars and partner co-marketing; gather customer feedback and conduct market and competitor research to drive awareness and pipeline.

Design, build, and scale vulnerability management systems across cloud and application environments, automate vulnerability detection, and support offensive security initiatives.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead and scale enterprise account management to drive retention, renewals, expansion, upsell and net revenue retention. Build high-performing teams, own forecasting and renewal processes, manage strategic enterprise relationships, collaborate cross-functionally to increase product adoption and customer health, and represent Keeper in executive customer engagements and industry events.

Design, develop, and optimize Tableau dashboards and data sources on Redshift; collaborate with data engineering (dbt) and business teams; own Tableau governance, performance tuning, documentation, training, and ensure data security compliance.

Support pre-sales and post-sales technical processes: qualify technical requirements, deliver demos and trials, assist implementations and integrations, provide L2 support, collaborate with sales and engineering, update Salesforce, and travel up to 10% for customer meetings.

Design and execute integration and security-focused test plans for PAM and Keeper Secrets Manager. Validate integrations across cloud providers, IAM, CI/CD, and OS/databases; perform reliability and security testing; analyze logs and defects; contribute to automation and collaborate with engineering, product, and security teams to ensure reliability and compliance.

Develop and maintain native Windows endpoint functionality for Keeper's PAM platform, ensuring software is secure and high-performance. Troubleshoot issues and collaborate with engineering teams on architecture and implementation.

Design, develop, and maintain Java-based backend services and APIs for KeeperApp. Own backend components, optimize MySQL schemas/queries, ensure performance and reliability, apply secure coding practices, participate in code reviews, and collaborate with product and engineering teams to deliver features iteratively.