Jobs at Included Health

Provide tactical onboarding support by managing tickets from assignment to closure, performing system configurations, supporting integrations and AEBR workflows, conducting QA/testing, escalating cross-functional issues, and maintaining documentation and knowledge-base content to ensure timely, accurate client implementations.

Hands-on senior security engineer responsible for designing and automating security controls across cloud and application stacks. Lead implementation of PAM/JIT, vulnerability management, SAST/DAST/SCA integration, security automation (Python/Go/Terraform/Tines), endpoint and DLP protections, cloud network hardening, key management, SIEM correlation, and developer-focused security tooling and reviews to protect PHI and advance security posture.

Design, build, and automate cloud security controls (primarily AWS, with GCP considerations) using code and IaC. Implement authorization frameworks, JIT access, container hardening, security tooling, SIEM integrations, and CI/CD security. Partner with engineering to integrate data classification, remediate legacy environments, conduct threat modeling, and develop incident response automation and documentation.

Design, implement, and automate cloud security controls (primarily AWS, with GCP work) using code (Python, Go) and IaC (Terraform). Build authorization and JIT access systems, harden containers and CI/CD pipelines, integrate data classification with access controls, automate security operations and incident response, and partner with engineering to embed HIPAA-compliant, secure-by-design practices.

Design, build, deploy, and operate production LLM-based solutions and agent workflows. Own reference architecture, integrations, IaC, CI/CD, monitoring, governance, and PHI-safe patterns. Lead cross-functional AI initiatives, vendor evaluations, and mentor engineers to scale secure, measurable AI tooling across the enterprise.

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Perform complex actuarial analyses and TCOC modeling on healthcare claims, maintain savings/ROI methodologies, generate client insights, automate reporting and dashboards, write and review code, and document methodologies for cross-functional stakeholders.

Lead and scale sales operations by improving pipeline management, forecasting, territory and quota execution, process design, reporting, data quality, and GTM tool adoption. Partner with Sales leadership and cross-functional teams to deliver analyses, dashboards, automation, change management, and operational rigor to drive predictable revenue and seller productivity.

Lead and expand relationships with broker and consulting firms to drive pipeline, support sales and renewals, deliver market education, capture consultant insights, and partner with Sales and Client Success to increase win rates and market preference.

Lead Solutions Engineer partners with Client Launch Managers and Engineering to implement and support technical solutions, troubleshoot complex issues, and act as a technical liaison to clients. Responsibilities include customization, technical optimization, customer-facing technical discussions, process improvements, and sharing best practices to ensure successful client launches and ongoing operations.

Included Health seeks Remote Physicians for future openings in virtual care. The role focuses on delivering high-quality, accessible healthcare to diverse populations.

Technical lead individual contributor who architects and delivers complex cross-team, customer-facing product initiatives. Partners with Product, Design, and Data to translate ambiguous problems into scalable solutions, raise engineering standards through code review and mentorship, address technical debt and performance, and influence roadmap and technical strategy.

The Senior Software Engineer, Fullstack will lead product development by collaborating with teams, owning projects from inception to production, and ensuring high-quality code and system performance.

Lead product marketing for Health Plan and Public Sector pursuits: develop data-driven positioning, tailor narratives and sales assets for virtual care offerings, run pursuit marketing plans, mobilize cross-functional teams, support account-based strategies, and create repeatable pursuit processes to increase win rates and accelerate pipeline.

Lead technical delivery and complex implementations for strategic accounts, drive team OKRs and roadmap, mentor solutions engineers, serve as primary technical liaison for leadership and clients, and innovate processes to ensure scalable, high-quality customer outcomes.

The Senior Software Engineer will design and develop backend systems and APIs, mentor other engineers, and resolve complex integration challenges in healthcare technology.

Lead strategic, high-visibility SaaS implementations by designing governance, driving executive engagement, managing complex cross-functional workstreams, mitigating risks, and mentoring teams to ensure successful launches and long-term client partnerships.