HighLevel Benefits Overview

Leads company-wide pricing, packaging, monetization, customer research, experimentation, and commercial strategy for a B2B SaaS platform. Develops pricing architecture, customer segmentation, financial models, competitive intelligence, and monetization roadmaps. Partners cross-functionally to implement and measure pricing initiatives, improve conversion, expansion, retention, gross margin, and customer lifetime value, while building the organization’s pricing and customer insights capabilities.

Develops new business opportunities with sponsors, exhibitors, and marketplace companies. Responsibilities include prospect research, targeted outreach, relationship building, networking at industry events, sponsorship and exhibitor sales, pipeline management, CRM updates, and opportunity development. The role independently manages assigned opportunities, collaborates with sales and internal teams, and progressively assumes ownership of strategic opportunities and the full sales cycle.

Lead complex product design initiatives across multiple teams and workflows. Define experience direction, create prototypes and high-fidelity designs, shape AI-enabled interfaces, strengthen design systems and accessibility, and mentor designers. Partner with product, engineering, research, data, and customer-facing teams to translate customer needs and business goals into coherent, high-quality shipped experiences in a remote environment.