HiBob Offices

The Broker Partner Manager will recruit, activate, and grow employee benefits brokerage partnerships across North America. Responsibilities include building partner engagement strategies, generating qualified sales pipeline, managing partner accounts through the full deal cycle, achieving revenue targets, hosting partner events and campaigns, and collaborating with Sales and Customer Success. The role also involves developing partner program messaging, prioritizing target partners, maintaining engagement cadences, and presenting strategies to stakeholders.

Manage the full sales cycle for HiBob’s SMB segment, from prospecting and pipeline generation through product demonstrations, negotiation, and closing. Build relationships with decision-makers, generate 40–50% of pipeline through outbound activity, forecast accurately, meet revenue targets, and maintain sales data in Salesforce. Attend industry events and network with influencers, consultants, and partners.

Provides advanced technical support for SaaS customers, investigating complex issues, troubleshooting integrations and APIs, managing escalations, and delivering consultative guidance. The role partners with Engineering and internal technical teams, supports Premium customers, mentors teammates, improves processes, creates help content, and manages multiple queues while meeting customer and team KPIs.