Jobs at HelpSquad

Provides front- and back-office support for a solo psychiatric practice. Responsibilities include patient calls, scheduling, onboarding, message triage, documentation, insurance verification, claims and EOB follow-up, payment collection, balance follow-up, and credentialing support. The role requires sensitive patient communication, crisis-message escalation, strong organization, independent work, and familiarity with behavioral health workflows, medical billing, Valant EMR, and Spruce.

Remote orthodontic front desk and insurance support role handling patient calls, appointment scheduling, EHR updates, referral communications, insurance data collection, and claim submission. The position requires hands-on OrthoEdge experience, orthodontic insurance knowledge, strong communication, accurate data entry, and independent work skills. The schedule is approximately 26 hours weekly, with required reliable internet, backup connectivity and power, a quiet workspace, headset, and compatible computer.