Jobs at Hear.com

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As a Senior Salesforce Developer of a persona-centric application development team you are responsible to drive the evolution of our inhouse sales consultant applications (Salesforce.com). Those applications are centric to our business success and as such you have the opportunity to work across different members of our organization and stakeholders. This role underpins hear.com's dedication to constantly envision the next generation tool set for our internal staff enabling highly efficient processes whilst having a) the customers' needs, b) our b2b partners and their processes, and c) our sales consultants in mind. You will have the chance to work with a dedicated team of developers, business managers, business analysts, UX and UI specialists, engineers, QA managers and community managers.

As Sales Enablement Manager, you will be responsible for helping the sales team sell better. This will be accomplished by creating outstanding content, leading company-wide training initiatives, and streamlining how our sales consultants work. You will work as a part of the Sales Operations team, coordinating with the sales and marketing teams, to make our team as efficient and effective as possible.

We are looking for a Senior Backend Engineer, JavaScript to further strengthen our Tech team. We are looking for an Engineer who is motivated to work on the cutting edge of technology by combining high performance video streaming and the internet of things to define the future of the hearing aid market. You and your teammates will fully own all parts of the implementation, ranging from electron clients to server side stream processing and single page web applications.

We are looking for a Senior Full Stack Engineer, JavaScript to further strengthen our Tech team in Denver or Remote. We are looking for an Engineer who is motivated to work on the cutting edge of technology by combining high performance video streaming and the internet of things to define the future of the hearing aid market. You and your teammates will fully own all parts of the implementation, ranging from electron clients to server side stream processing and single page web applications.

We are looking for a Senior PPC Manager to further strengthen our Customer Journey & Acquisition Team in the U.S. The Senior PPC Manager position is a key role at hear.com, responsible for sizable revenue and pivotal to growth marketing. Focus of this role is equally search and GDN. The ideal candidate should have a strong expertise in performance marketing, a strategic mindset, deep channel knowledge, and the ability to collaborate effectively with in-house and contracted teams. A creative approach to adopt existing and new best practices to a multi-step conversion funnel process is necessary. This is a unique opportunity for someone willing to roll up their sleeves and drive growth across digital properties, while playing a key role in expanding and develop comprehensive and innovative paid search as well as display network strategies.

Drive our recruiting strategy and develop an ongoing pipeline of top talents to support our ambitious growth plans. Design and implement efficient state-of-the-art recruiting processes and employer branding concepts by using proven methods as well as industry best practices and trends. Develop an innovative end-to-end candidate experience for diverse target groups. Work in close collaboration with all teams (sales, marketing, operations, finance and tech) to understand their needs and support them with excellent hiring decisions. Be a strategic partner and trusted advisor for our management team with your strong business understanding and passion for people.

We are looking for a Junior Paid Display Manager to further strengthen our Display and Customer Acquisition Team in the U.S. The Junior Paid Display Manager position is an important role at hear.com, responsible for the analysis of Display and Native in North America, as well as helping to build promising campaigns that will bring high quality traffic. Focus of this role is to help grow the Display channel at Hear.com.The ideal candidate should be highly motivated, have an analytical mindset, strong customer empathy, and the ability to collaborate effectively with the in-house and contracted teams. A creative approach to adopt existing and new best practices is necessary.

We are looking for a Lead Full Stack Engineer to strengthen our Tech team in Denver.  You will work on the cutting edge of technology by combining high performance video streaming and the internet of things to define the future of the audiology market. You and your teammates will own all parts of the implementation, ranging from electron clients to server side stream processing and single page web applications.

Place products orders with various manufacturers for a vast product and accessory portfolio. Organize and manage inventory stock. Pack and ship product orders to customers in a timely manner. Manage the tracking of products orders to assure products arrive on time to the correct location. Be the product expert in our team; available to answer all product related questions. Communicate with team to ensure a smooth experience for our customers. Coordinate shipping and tracking for all customer packages. Oversee the administration of program files and relevant documents, including the filing of documents, physically and electronically.

Implement a Quality Management System for software as medical device in accordance to ISO13485. Provide management and oversight to the QMS once implemented for products on the market and new products in development. Discuss inspection results with those responsible for products; and recommend necessary corrective actions. Achieve quality goals through planning, coordinating, and supervising quality activities. Act as an advisor and distributor of knowledge on current FDA regulatory requirements. Oversee internal and external quality audits and review findings with management. Develop corrective action plans for non-conforming product and develop process improvements.

Create social motions graphics for Facebook, Instagram, LinkedIn, and Display ads. Develop concepts for motion graphics branding and story templates for organic social. Staying on top of trending topics and connecting the brand to these key conversations. Help manage all video assets for the company’s US operation, including internal, B2C and B2B communications. Assist on video production shoots, helping to setup lighting and cameras.

Integrate your own QA culture within the team and create a clear bug-reporting functionality (you will be the power user here). You are responsible for creating, owning, improving and automating the testing procedures to ensure error-free and regular software releases. Become the gatekeeper on design-best practices being shipped. Collaborate with and learn from other team members and stakeholders working on global scale software. The freedom to choose the technology you want to use to write and design test cases and test scenarios .

Provide our patients with detailed phone consultations. Develop individual solutions based on the requirements of the customer. Provide knowledge and in-depth advice for hearing loss and hearing aids. Schedule appointments with customers and our partner providers.

The CRM Manager position is a key role at hear.com, responsible to execute all automated communication to our customers via e-mail, text message and app. The ideal candidate should have a strong expertise in managing messaging automation platforms, a strategic mindset and deep technical knowledge.

Provide our patients with detailed phone consultations. Develop individual solutions based on the requirements of the customer. Provide knowledge and in-depth advice for hearing loss and hearing aids. Schedule appointments with customers and our partner providers.

We are looking for a Director of CRM to further strengthen our Customer Acquisition Team in the U.S. As a Director of CRM, you will coordinate with Sales and Marketing Teams to boost our company’s market presence and increase customer engagement. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns. 

We are looking for an Ad Tech Manager to join our Customer Acquisition team here in Miami, Florida. In your role, you will bridge technical, marketing and business worlds as you design technical solutions which are creative and user centric. You will be responsible for providing and maintaining a state-of-the-art global web tracking solution and assessing, strategizing, and implementing new marketing technology solutions, data measurement, analytics and management platforms.

We are looking for a Senior Frontend Engineer, JavaScript to further strengthen our Tech team. We are looking for an Engineer who is motivated to work on the cutting edge of technology by combining high performance video streaming and the internet of things to define the future of the hearing aid market. You and your teammates will fully own all parts of the implementation, ranging from electron clients to server side stream processing and single page web applications.

The ideal candidate should be highly motivated, have an analytical mindset, strong customer empathy,and the ability to collaborate effectively with the in-house teams working across countries and timezones. A creative approach to adopt existing and new best practices is necessary.

Creation, maintenance and execution of campaigns, journeys, automations and processes. Design and document technical CRM solutions based on business needs (including email, SMS and API connections). Daily administration, troubleshooting and technical support for the salesforce org. Responsible for the effective run and ongoing support of the CRM integration platform based on Microsoft SQL data base. Maintenance of users, profiles, roles and permission sets. Train new and existing users on system functionality.