Jobs at Granicus LLC

Generates subscription revenue for a SaaS platform across state government accounts. Responsibilities include prospecting, pipeline creation, executive relationship building, value-based discovery, complex multi-stakeholder deal management, MEDDPICC qualification, territory planning, forecasting, account expansion, and navigating government procurement processes.

Leads strategy, roadmap, modernization, and business outcomes for Granicus CMS products serving government and destination marketing customers. Develops AI-forward content management capabilities, conducts customer discovery, prototypes concepts, and partners with engineering, UX, marketing, sales, and customer success. Owns portfolio performance, commercialization, market analysis, and platform strategy while managing and developing product managers and product owners.

Prospect and qualify inbound and outbound leads, generate sales opportunities, conduct discovery, identify buying influencers, nurture prospects, and build pipeline for government-sector sales teams. Collaborate with account executives on territory plans, meet sales and activity goals, maintain accurate Salesforce records, and analyze pipeline reports and dashboards.

Leads strategy, roadmap, packaging, monetization, and execution for Granicus Destinations data products. Owns customer and business outcomes including adoption, retention, expansion, and revenue. Conducts customer discovery, develops AI-powered analytics experiences, defines product-led growth strategies, and aligns engineering, UX, marketing, sales, customer success, finance, and executive stakeholders. Manages product managers, product owners, and data analysts while communicating strategy and investment priorities.

Drive net-new customer acquisition and revenue growth across the Northeast government technology market. Responsibilities include outbound prospecting, territory development, pipeline management, consultative selling, presentations, contract negotiation, forecasting, CRM documentation, and quota attainment. The role collaborates with marketing, partners, and solution consultants, manages opportunities worth $10,000–$50,000 in annual recurring revenue, and travels approximately 30–40% to engage prospects and clients.

Direct autonomous coding agents on production work, review agent-generated pull requests, author evaluation suites, and own software quality across correctness, performance, security, and WCAG accessibility. The engineer will operate within a FedRAMP-authorized environment, maintain secure agent boundaries, advance autonomy based on reliability data, improve development lifecycle patterns, and mentor engineers adopting agent-directed delivery.

Leads communications and customer experience strategy for a complex California Medi-Cal program. Advises executive stakeholders, establishes scalable methodologies, governs multichannel engagement, and oversees journey design, audience intelligence, content development, campaign orchestration, reporting, and optimization across email, SMS, and web. Coordinates project delivery, manages scope, timelines, risks, and resources, and develops reusable frameworks for government health and human services programs. The role also influences service and product direction, drives innovation, and represents the organization with clients and industry stakeholders.

Leads financial planning, forecasting, budgeting, modeling, reporting, and scenario analysis while serving as a strategic finance partner to senior leaders. Manages and develops the FP&A team, improves Adaptive Insights and financial processes, evaluates profitability and investment initiatives, and delivers insights on revenue, margins, operating performance, risks, and opportunities.

Leads global talent acquisition strategy, recruiting operations, workforce planning, executive hiring, team development, and regional recruiting alignment. Advises executives and hiring leaders, manages recruiting metrics, budgets, vendors, employer branding, ATS processes, and AI-enabled recruiting initiatives. The role emphasizes scalable, inclusive, compliant, data-driven hiring practices across a distributed global organization.

Lead a team of 6–10 enterprise account executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account management, recruiting and developing sales talent, coaching complex deals, expanding customer relationships, influencing product strategy, and consistently exceeding revenue targets.

Own the architecture and engineering standards for high-volume autonomous LLM agent development within a FedRAMP-authorized environment. Responsibilities include generator-verifier systems, agent orchestration, sandboxing, CI/CD pipelines, eval-driven development, AWS Bedrock inference, security boundaries, compliance guardrails, staged deployment, and human review gates. The role establishes standards adopted across delivery teams and governs graduated autonomy based on measured reliability.

Own presales discovery and solution design for government-sector SaaS opportunities. Lead stakeholder discovery, develop value-based solution strategies and presentations, support qualification and solution alignment, and translate agency needs into actionable narratives and business cases. Collaborate with Revenue, Solution Architecture, Product, and Professional Services teams while contributing reusable frameworks, playbooks, and field enablement materials. The role focuses on presales rather than implementation, configuration, or ongoing support.

Guide public-sector customers through the SaaS customer journey, including onboarding, implementation, support, adoption, and expansion. Use analytics and benchmarks to recommend improvements, promote best practices, advocate for customer needs, identify sales opportunities, and contribute to customer-success practices and speaking events. The role requires strong relationship-building, organization, process improvement, and civic technology knowledge, with travel up to 20%.

Leads a team of 6–10 Account Executives selling technology solutions to local government agencies. Responsibilities include setting sales strategy and quotas, forecasting, budgeting, pipeline and account planning, recruiting and coaching sales talent, managing complex deals, expanding market share, influencing product strategy, and consistently achieving revenue targets.

Owns the roadmap, prioritization, delivery, and optimization of internal AI products supporting Revenue Operations. Partners with RevOps, engineering, data, and product teams to develop AI capabilities for forecasting, sales execution, deal governance, proposals, and enablement. Uses stakeholder research, workflow analysis, usage data, and outcome metrics to improve adoption, accuracy, productivity, process efficiency, deal quality, and revenue impact.

Leads a global 60-person BDR organization responsible for inbound and outbound pipeline generation across public-sector, enterprise, and destination-marketing segments. Develops go-to-market strategy, improves conversion and pipeline velocity, implements AI and sales technologies, establishes performance systems, and partners with Sales, Marketing, Product Marketing, Communications, and Revenue Operations. Oversees playbooks, qualification, coaching, technology adoption, cross-functional alignment, and talent development.

Owns a delivery team's product outcome from discovery through production, combining product management, UX and interaction design, front-end engineering, and delivery leadership. The role directs AI coding agents, writes production React interfaces, defines prompts and evaluation criteria, enforces human review and accessibility standards, and shapes scalable operating practices within a regulated FedRAMP environment.

Designs and facilitates outcome-driven workshops for government clients, using human-centered design, customer experience, digital strategy, research, and data insights. Develops agendas, exercises, synthesis outputs, and actionable recommendations for diverse stakeholders. Leads in-person, virtual, and hybrid sessions using collaboration tools, translates complex concepts for nontechnical audiences, and supports client decision-making. Manages multiple projects, builds client relationships, and applies digital communications expertise to improve citizen experiences.

Generates subscription sales for Granicus’s SaaS platform within an assigned local government territory. Responsibilities include prospecting, pipeline development, solution selling, presentations, partner collaboration, pursuit leadership, opportunity management, forecasting, contract negotiation, CRM documentation, and quarterly business reviews. The role requires tailoring solutions to complex government needs, coordinating internal resources, exceeding sales targets, and traveling approximately 30–40% of the time.

Manage strategic relationships and owned programs for mid-tier government customers across pre-sales and post-sales activities. Serve as the primary customer contact, provide CX and industry expertise, support delivery teams, manage scope and execution, conduct strategic reviews, prevent churn, and drive upsell and cross-sell growth. The role also develops proposals, advises government stakeholders, guides internal teams, and represents Granicus as a public-sector customer experience thought leader.