Fullsteam Benefits Overview

Manage customer onboarding from kickoff through implementation and transition to support. Lead software training sessions, create customized onboarding plans, develop documentation and educational content, track adoption, resolve challenges, and communicate customer feedback. Collaborate with Sales, Support, Account Management, and Product teams to deliver a successful customer experience.

Drive new-logo software and services sales by prospecting, conducting discovery, presenting solutions, negotiating contracts, managing CRM pipelines, forecasting performance, and collaborating with internal teams. Build client relationships throughout the sales cycle, meet revenue targets, monitor market trends, and mentor junior Account Executives.

Advises business leaders on organizational effectiveness, performance management, employee relations, investigations, workforce planning, organizational change, and talent decisions. Partners with cross-functional People Team, Legal, and HR functions to implement practical solutions. Supports employees and leaders across the United States and Canada, applying relevant employment practices and regulatory considerations while balancing business, employee, and legal risks.