First Entertainment Credit Union
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First Entertainment Credit Union Offices
First Entertainment Credit Union is headquartered in Los Angeles.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
U.S. Office Locations
Los Angeles
6735 Forest Lawn Drive, Los Angeles, CA, United States, 90068
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Fintech • Financial Services
Provides complex member support across phone, chat, and video channels; resolves escalated inquiries, complaints, HelpDesk tickets, and operational issues. Reviews interactions for quality assurance, coaches frontline staff, supports onboarding and training, monitors service trends, and identifies process improvements. Performs specialized financial service tasks while ensuring compliance with credit union policies, regulations, confidentiality, and data integrity.
