Jobs at First American Title

Designs, develops, and maintains Domo-based business intelligence solutions, dashboards, reports, semantic models, and automated analytics. Analyzes data from multiple sources, ensures data quality and governance, translates stakeholder requirements into scalable reporting solutions, and communicates insights to technical and business audiences. The role also supports reporting automation, testing, documentation, continuous improvement, and Jira-based delivery coordination.

Manages residential real estate escrow transactions from opening through closing, serving as a neutral liaison among buyers, sellers, and lenders. Responsibilities include accounting for and disbursing funds, preparing legal and closing documents, coordinating with underwriting, monitoring risk, filing records, producing escrow reports, meeting delivery timelines, and complying with regulatory requirements while providing excellent customer service.

Supports commercial escrow transactions by preparing closing documents, entering closing statement information, coordinating disbursements and follow-up, interpreting escrow-related agreements, and communicating with customers. Provides administrative and customer support to the escrow team while managing deadlines, using Microsoft Office and adapting to new technologies.

Examines commercial property titles and chains of title within Wisconsin, searches public records, prepares initial title commitments, and summarizes documents affecting title condition. May abstract residential property records and performs related duties under experienced team guidance. The role requires attention to detail, research, analytical, problem-solving, customer service, and Microsoft Office skills.

Leads, coaches, and develops an inside sales team to achieve sales, conversion, productivity, customer experience, and call center performance goals. Responsibilities include performance monitoring, call coaching, accountability, employee development, hiring support, scheduling, escalated customer concerns, compliance, and collaboration with Training, Quality Assurance, Workforce Management, and Human Resources.