Jobs at Fireworks AI

Own and build Fireworks’ customer marketing function, including advocacy, enterprise reference programs, customer stories, peer-to-peer events, co-marketing, awards, and customer-led expansion initiatives. Recruit and develop technical and executive advocates, create compelling proof for sales and marketing, manage customer approvals, and collaborate with Sales, Customer Success, Product Marketing, Developer Relations, Product, and Events. The role requires hands-on strategy and execution in a fast-moving AI infrastructure company.

Owns field enablement for rapidly evolving AI products, coordinating Product and Product Marketing to prepare sellers for early releases and mature launches. Responsibilities include creating customer-centric messaging, demos, training, AI-powered knowledge workflows, launch programs, and feedback channels to Product. The role requires technical credibility with AI/ML and cloud concepts, strong program management, facilitation, and experience enabling teams that sell to technical buyers. It is a U.S.-based individual contributor role requiring 15–20% travel.

Own the technical privacy program by building automation for data subject requests, data inventories, ROPA, retention, deletion, consent, and control monitoring. Conduct privacy reviews, trace AI data flows, validate zero-retention and isolation claims, and advise engineering on privacy-by-design practices. The role requires SQL, scripting, cloud-environment knowledge, GDPR and CCPA/CPRA expertise, and experience with privacy operations, automation, and compliance frameworks.

Own day-to-day GRC operations, including access reviews, security awareness, policy exceptions, risk assessments, third-party risk, internal audits, control monitoring, and audit evidence automation. Maintain policies, metrics, and audit readiness across SOC 2, HIPAA, ISO, NIST, GDPR, and CCPA frameworks. Partner with engineering, IT, legal, operations, and sales to operationalize controls and remediate findings, with opportunities to lead audits and mature the compliance program.

Drive new enterprise business for Fireworks AI by developing account strategies, generating pipeline, engaging channel partners, managing full sales cycles, closing complex six-figure deals, forecasting accurately, maintaining account updates, and ensuring customer satisfaction. The role targets technical enterprise stakeholders and requires strong SaaS sales experience, negotiation skills, and the ability to consistently exceed quotas.