As a Senior Web Designer, you'll lead web design initiatives, collaborating with cross-functional teams to deliver optimized websites that enhance user experience and client performance. You'll mentor junior designers and improve design processes while staying updated on web technologies and best practices.

The FHS Client Success Portfolio Manager will manage a portfolio of high-value clients, ensuring they utilize FareHarbor’s tools effectively and drive growth through strategic partnerships and data analysis.

As VP of Marketing, lead a global marketing team, drive high-quality client acquisition, enhance client engagement, and unify marketing functions to optimize pipeline and revenue growth.

The Enterprise Account Manager manages FareHarbor's highest grossing clients, ensuring service quality and growth opportunities while resolving booking challenges.

Lead and develop a team of Account Executives to achieve quarterly closed and new business targets. Coach sellers, diagnose pipeline issues, own forecasting and pipeline health, run regular 1:1s and deal reviews, manage performance including improvement plans, enforce sales process and CRM hygiene, and partner with cross-functional teams to remove obstacles.

The Senior L&D Specialist will design and implement learning programs, drive learning culture, and collaborate with stakeholders to meet business goals.

The Senior GTM Strategy Analyst drives strategic planning, performance analysis, and business casing to optimize growth and align commercial decisions with data and insights.

Create and produce visual assets across print and digital channels, edit short-form video and podcast content, design advertising and marketing collateral, support branding and logo iterations, and manage multiple creative requests while collaborating with Senior Designer and marketing teams.

Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.

Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.

Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.

Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.

Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.

Configure, troubleshoot, and maintain client FareHarbor dashboards; collaborate with Sales, Onboard, Support, and Account teams; prioritize multiple projects, provide product feedback, and support seasonal initiatives.