Search the 3 jobs at Eventus Solutions Group

Join Eventus as a Software Engineer to support Cloud Contact Center platforms. Responsibilities include design, development, unit testing, code reviews, and bug resolution. Mentorship and onboarding assistance are also part of the role.

Eventus is seeking an experienced Amazon Connect Practice Leader to drive growth, innovation, and client success. Responsibilities include team leadership, strategic initiatives, client relationship management, partnerships, industry leadership, and staff development. Qualifications include 8+ years of leadership experience, 3+ years of Amazon Connect experience, and a Bachelor's degree in a related field.

Senior Quality Assurance (QA) Analyst role in a contact center environment, focusing on using Conversational Analytics platforms to improve client services and optimize quality programs. Responsible for evaluating criteria, driving business insights, building content, and analyzing trends.