DXC Technology
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Information Technology
Provides technical support by responding to customer inquiries, diagnosing software and hardware issues, troubleshooting systems, documenting tickets, prioritizing problems, and escalating complex cases. Follows up to ensure timely resolution and provides clear step-by-step guidance. The role requires strong communication, organization, problem-solving, teamwork, basic computer knowledge, and willingness to work mandatory in-office rotational or night shifts.
