Technical Support Engineer (CO)
Greater Boulder Area
1 week ago
Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.
Taking technical escalations and coordinating solutions with your peers.
Being proactive in finding ways to upskill, train and build new processes and efficiencies for the betterment of the entire support team.
Advocating for customers’ needs and contributing to our growing knowledge base of articles and videos.
Working cross-functionally with other teams (Sales, Product, QA, Account Management) to advocate for Duda’s wide variety of customers.