Jobs at Dropbox

Supports Dropbox leaders, managers, and employees across performance management, employee relations, investigations, accommodations, leaves, offboarding, and employee experience. Uses people data to identify trends and recommend improvements, applies product management and design-thinking principles to HR initiatives, and influences stakeholders across a virtual-first organization. Handles sensitive matters with sound judgment, partners with HR, Legal, and People teams, and leverages AI tools to improve productivity.

Own the full sales cycle to acquire net-new customers for Dropbox's product suite and emerging AI offerings. Prospect, qualify (MEDDICC/SPICED), and close deals while managing pipeline, forecasting, and stakeholder alignment. Contribute field insights to GTM and product, drive value-selling conversations, and consistently meet or exceed revenue targets.

Lead design vision and execution for Dropbox's multi-product ecosystem, crafting high-trust AI-powered experiences that activate customer content. Drive strategy through execution, mentor designers, partner with cross-functional teams, and raise design quality across interaction, systems, prototyping, and implementation to deliver elegant, trustworthy product experiences.

The Senior Director, Head of Scaled Sales will lead the development of a sales-assisted growth model, utilizing data-driven strategies and close collaboration with marketing and analytics to boost conversion and efficiency.

Lead Dropbox’s commercial retention and renewals strategy, designing scalable operating models, programs, playbooks, forecasting frameworks, and customer lifecycle initiatives. Partner cross-functionally with Customer Success, Sales, Finance, Product, Legal, Revenue Operations, and Engineering to reduce churn, improve adoption, automate workflows, and increase recurring revenue. Analyze customer and renewal performance, influence senior leaders, and guide transformation from strategy through execution.

Leads marketing strategy and operations as strategic advisor to the CMO. Responsibilities include evaluating growth initiatives and partnerships, developing financial business cases, leading cross-functional pilots, managing annual planning, allocating marketing budgets, establishing governance, and reporting executive metrics. The role requires consulting or strategy experience, B2B and B2C expertise, advanced financial modeling, process design, executive communication, and a quantitative bachelor's degree; an MBA is preferred.

Develop and execute account-based marketing programs for strategic B2B accounts. Create personalized, multi-channel campaigns, partner with Sales to prioritize accounts and buying groups, generate and accelerate pipeline, analyze engagement and revenue results, and optimize through experimentation. Build scalable ABM playbooks and apply generative AI responsibly to research, personalization, campaign development, and analysis while validating outputs and protecting sensitive data.

Own and grow strategic distribution and ecosystem partnerships across AI, hardware, developer, and SaaS ecosystems. Identify opportunities, build business cases and financial models, lead commercial negotiations, manage partnership lifecycle, and collaborate cross-functionally to drive customer acquisition, product adoption, and revenue growth while using data and AI-enabled tools to optimize outcomes.

Lead global sales enablement to drive revenue via targeted programs, training, playbooks, onboarding, manager coaching, and analytics. Partner with Sales, RevOps, Product, and Marketing to align enablement to revenue goals and measure impact.

Analyze Talent Acquisition and people data to identify hiring trends, bottlenecks, quality issues, and equity opportunities. Partner with recruiting and business leaders to translate ambiguous questions into rigorous analyses, validate data, monitor metrics, and deliver actionable recommendations. Lead analytics projects end to end while using storytelling, product management, design thinking, and data-driven iteration to improve employee and candidate experiences.

Lead global field and partner marketing to drive Sales-Led Growth (SLG) and partner-sourced pipeline. Own regional GTM strategy, ABM, mid-to-bottom funnel demand, partner co-marketing with AI ecosystems, PLG-to-SLG monetization, sales alignment, events, and scaling a multi-disciplinary global marketing team tied to pipeline outcomes.

Serve as a client-facing compensation partner advising senior leaders and HR on program design, market benchmarking, job pricing, review cycles, and global practices. Perform data-driven analysis, recommend competitive and fair solutions, design enterprise compensation programs, support recruiting and new hire offers, and deliver training and change management.

Lead high-visibility AI-focused design initiatives: define opportunities, own projects end-to-end, execute interaction and visual design, simplify complex workflows, shape design strategy, collaborate with Product and Engineering, influence stakeholders, and use generative AI for exploration and prototyping.

Lead strategy and architecture for the enterprise knowledge/context layer powering AI: set standards, control models, connector strategy, and federated operating models. Ensure content is AI-ready, permissions-aware, and measurable for retrieval and grounding. Partner with IT, Engineering, Legal, Privacy, and Security to define eligibility, sensitivity, and lifecycle policies and drive adoption across domains.

Lead and scale Dropbox's enterprise competitive intelligence across multiple products. Build an operating model to collect and analyze competitor activity, win/loss, market shifts, and field signals. Deliver executive briefings, battlecards, alerts, and decision-ready recommendations to Sales, Product, and GTM teams. Own and modernize the win/loss program, partner cross-functionally to improve differentiation and enablement, and use AI and automation to measure and scale program impact.

Own and operate the Workforce Planning operating system: manage planning cycles, governance, executive reporting, enablement, adoption, cross-functional coordination, and delivery tracking to ensure consistent, scalable workforce planning outcomes.

Lead long-term technical strategy and execution across multiple teams, architecting and evolving foundational frontend/backend systems and platforms at massive scale. Drive AI/ML adoption, solve ambiguous, high-impact problems, remain hands-on in critical system design and implementation, and align senior leaders on roadmaps and engineering standards.

Lead and grow a data engineering team that builds and operates ingestion, transformation, orchestration, and serving layers and a self-serve analytics substrate. Own data quality, observability, cost efficiency, SLAs, and engineering practices while partnering with Data Science, BIE, Analytics, and Product to deliver reliable, reusable data products.

Lead and scale Product Marketing operations: build operating models for messaging lifecycle, portfolio and roadmap visibility, PMM launch governance, cross-functional decision rights, templates, reporting, and AI/automation-enabled workflows to improve launch readiness and go-to-market execution.

Lead vision and execution for Dropbox's next-generation design system and experience platform. Build reusable patterns, components, tokens, accessibility standards, and operating models to scale product quality across web, mobile, desktop, and AI experiences. Partner with product, engineering, research, brand, and leadership to drive adoption, governance, measurement, and high-fidelity front-end implementation while managing and developing a multidisciplinary team.