Jobs at CSI

Owns bank-facing functional implementation workstreams from scope confirmation through post-conversion stabilization. Coordinates specialists, bank decisions, dependencies, risks, readiness, training, testing, conversion, go-live support, issue escalation, and customer handoff. Maintains delivery plans and communicates milestones, responsibilities, and next steps. Requires banking operations knowledge, strong communication and organizational skills, and at least two years of relevant experience.

Executes technical implementations for customers by installing and configuring software, developing data mappings, performing database validation, delivering API and file-based integrations, troubleshooting technical issues, and managing deployments and cutovers. The role also documents configurations, supports customer technical teams, validates deliverables, mentors colleagues, and provides QA oversight. Travel may be required as needed.

Supports managed-services customer onboarding and systems implementation. Installs and configures software, servers, workstations, monitoring, logging, antivirus, and security tools; supports Windows, Active Directory, Microsoft 365, Entra, Intune, backups, upgrades, and deployments. Maintains documentation and works directly with customers remotely and onsite to troubleshoot and deliver implementations. The role is focused on desktop and server technologies and requires approximately 30–40% travel.

Manages internal, departmental, and customer-facing projects from initiation through closure. Responsibilities include planning, team coordination, stakeholder communication, risk and issue management, status reporting, budget and timeline oversight, escalation, customer feedback, and continuous improvement of project processes. The role manages multiple concurrent projects and ensures delivery on time, within scope, and on budget.

Manages internal and customer-facing projects through initiation, planning, execution, monitoring, control, and closure. Oversees a high-volume portfolio of repeatable projects, coordinating intake, priorities, resources, risks, milestones, reporting, and escalations. Communicates with stakeholders, supports customer satisfaction, improves project methodologies, and ensures delivery on time, within scope, and on budget.

Senior backend engineer responsible for designing, building, testing, and documenting scalable Node.js/TypeScript services and APIs. Lead projects end-to-end, enforce coding standards, write technical specifications, optimize performance, and mentor junior engineers. Champion Agile and CI/CD practices while providing technical thought leadership on backend architecture and data modeling.

Design, implement, test, and modernize backend services and integrations (TypeScript/Node.js and C++). Lead large projects, write technical specifications and API contracts, enforce coding standards, coach engineers, and drive legacy-to-modern migrations within online banking and core systems.

Owns the strategy, roadmap, development, and adoption of financial data products and APIs. Partners with data science and engineering to integrate predictive and machine-learning models into scalable, trustworthy capabilities. Defines quality metrics, requirements, documentation, and support models while ensuring privacy, security, regulatory compliance, and downstream adoption across consumer and business banking products.

Owns the execution bridge between product strategy and engineering delivery for data-focused products. Responsibilities include managing Agile backlogs, defining epics and user stories, writing acceptance criteria, validating data and APIs with SQL, supporting testing and releases, collaborating with engineering and UX teams, and translating business and technical requirements. The role also monitors data quality, supports documentation, and mentors colleagues.

Manage strategy, roadmaps, backlogs, customer discovery, requirements, and delivery for CRM and customer engagement solutions serving financial institutions. Partner with customers, engineering, sales, marketing, QA, implementation, and leadership teams to prioritize enhancements, define user stories and acceptance criteria, support Agile delivery and UAT, and improve customer acquisition, onboarding, retention, referrals, and relationship management. Use AI tools to improve product documentation and workflows.

Leads CSI’s strategic partnerships function, managing executive-level relationships with vendors, resellers, referral partners, and distributors. Oversees opportunity evaluation, due diligence, negotiation, contracting, onboarding, launches, performance governance, renewals, and exits. Monitors revenue, profitability, contractual obligations, and customer impact while coordinating cross-functional execution. Develops partnership strategies, supports go-to-market initiatives, presents recommendations to leadership, represents CSI externally, and coaches partnership team members.

Lead the strategy, roadmap, execution, and lifecycle management of CSI’s Commercial, Prepaid, and Secured Cards portfolio. Manage and develop Product Managers and Analysts, drive innovation, pricing, business cases, launches, and operational initiatives. Partner with engineering, architecture, marketing, sales, operations, executives, and financial institution customers. Guide Agile product delivery, governance, compliance, risk management, customer engagements, and payment industry strategy.

Designs and guides application architectures, creates technical specifications and models, and ensures solutions meet enterprise standards for scalability, performance, security, and maintainability. Provides technical direction and mentorship to development teams, collaborates with enterprise and solution architects on integrations, reviews application quality, and evaluates development technologies and frameworks. Requires strong software architecture, database design, integration, documentation, and communication skills.

Designs, develops, tests, debugs, and maintains scalable React Native mobile applications for iOS and Android. Owns major mobile projects, defines architecture and APIs, manages backend and third-party integrations, improves performance and reliability, and supports modernization efforts. Collaborates across engineering, product, design, QA, security, and business teams while mentoring engineers and promoting Agile, CI/CD, testing, documentation, and mobile development best practices.

The Sales Executive identifies and generates new sales leads, develops sales strategies, closes opportunities, and manages sales pipeline activity while representing the company at events.