Jobs at Cresta

The Enterprise Account Executive will manage relationships with Fortune 1000 companies, overseeing complex sales cycles and driving new client acquisitions while collaborating across teams.

Lead end-to-end deployments and value realization for Cresta's largest enterprise customers (> $5M ARR). Act as executive sponsor to C-level stakeholders, manage implementation and engineering teams, standardize delivery practices, influence product strategy, and drive adoption, expansion, and measurable ROI across global, multi-stream AI transformation programs.

Assist in designing high quality AI conversation models for customer contact centers. Collaborate with teams to build solutions that meet business objectives and maintain AI model quality.

Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.

The Data Science Intern will collect and preprocess data, build machine learning models, and assist in deploying models while collaborating with team members.

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

As a Senior Partner Solutions Manager, you will manage partner relationships, guide partners on Cresta's platform, and facilitate technical onboarding, solution development, and go-to-market strategies for mutual growth.

The Deal Strategy & Operations Manager will lead complex enterprise deal structures, optimize processes, and train sales teams, enhancing revenue operations.

The Director of Enterprise Sales will lead and grow a team of Enterprise Account Executives, drive performance, and manage strategic enterprise sales processes to exceed revenue targets. Responsibilities include recruiting, sales execution, collaborating with cross-functional teams, and providing accurate revenue forecasts.

Lead a strategic sales team driving enterprise business, achieve growth goals, ensure operational execution, and collaborate with stakeholders on sales strategies.

The role involves designing and advancing infrastructure for the engineering team, ensuring the reliability of Kubernetes clusters, automating operations, and building machine learning infrastructure.

The Director of Partner Marketing will own and execute Cresta's partner marketing strategy, building scalable programs to drive partner-sourced revenue, collaborating cross-functionally, and analyzing performance metrics for strategic growth.

The Customer Strategy Director will partner with strategic customers, leading engagements, defining deployment strategies, and driving value realization through Cresta's AI solutions.

The Senior Solutions Architect leads technical architecture, oversees customer integrations, and collaborates with various teams to enhance the Cresta platform's enterprise integration.

The AI Deployment Manager will lead customer AI implementations, ensuring successful deployments that deliver measurable business outcomes. Responsibilities include project management, customer engagement, and collaboration with internal teams.

The Brand & Integrated Campaigns Manager will drive creative, integrated campaigns to enhance brand awareness and reputation, leveraging multiple media forms. Collaboration with various marketing teams and executives is key to crafting compelling narratives.

As an Applied Data Scientist, you'll develop features that optimize customer interactions, collaborating with various teams to create effective models and evaluate performance.

The role involves developing and optimizing machine learning systems for voice experiences, focusing on speech recognition and language understanding. Responsibilities include training models, ensuring performance metrics, and collaborating with cross-functional teams for successful deployment.

As a Senior Machine Learning Engineer, develop LLM evaluation frameworks and agentic AI workflows to extract insights from conversations and optimize customer experiences.

The Account Manager will drive upsells and renewals, build long-term customer relationships, and shape the Account Management function at Cresta.