The Application Support Analyst will liaise between operational and technical teams to ensure applications run smoothly, troubleshoot issues, and maintain documentation.

Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.

The VP of Business Development develops client relationships, identifies new business opportunities, leads growth strategies, and collaborates internally. Requires extensive experience in business banking and relationship management.