Jobs at Compa

Leads the customer success function for enterprise and Fortune 500 accounts. Builds the CS operating model, owns retention, adoption, expansion, and efficiency outcomes, and develops an AI-first customer engagement motion. Hires and coaches CSMs, creates playbooks, manages escalations and executive relationships, selects CS tooling, and partners with Sales, Onboarding, Product, and compensation experts to drive customer value and product improvements.

Build and lead sales enablement programs covering onboarding, certification, continuous skills development, manager coaching, sales methodology, forecasting, pipeline management, AI product fluency, and playbooks. Partner with Sales, Revenue Operations, Product Marketing, Customer Success, Product, Security, and Legal to improve seller ramp, win rates, pipeline quality, forecast accuracy, and adoption of AI-powered selling tools.

Build and govern Compa’s secure AI foundation across identity, access, data, endpoints, SaaS, cloud, and networks. Secure non-human identities, agent access, data flows, AI integrations, and third-party models. Design controls for prompt injection, data exfiltration, excessive agency, OAuth abuse, and unsafe tool use. Implement logging, detection, enforcement automation, and enterprise security architecture while partnering with technical, legal, privacy, and business teams.

Lead finance strategy and operations for a venture-backed Series B AI startup. Partner with executives, manage planning, forecasting, capital strategy, treasury, accounting, reporting, controls, and investor relations. Build and scale the finance organization, systems, processes, and governance infrastructure while supporting growth, fundraising, international expansion, and IPO readiness.

Own the full enterprise sales cycle, including self-generated pipeline development, multi-channel prospecting, discovery, qualification, product demonstrations, forecasting, and deal closure. Build trusted relationships with compensation and total rewards leaders, quantify business pain, and collaborate with Marketing, Partnerships, and Insights. The role requires selling technology to large mid-market and enterprise accounts in a lean startup environment.