Promotes Comcast products and services within assigned residential communities, driving subscriber growth, retention, and product awareness. Builds relationships with property management and leasing teams, supports sales and customer care resolution, and coordinates onsite visits and events. Ensures services are available in new communities, identifies expansion opportunities, pitches advanced products, and collaborates with Comcast Business and account executives. Requires independent judgment, consistent attendance, and flexibility to work nights and weekends.

Configure, provision, test, and troubleshoot SDN-based network services, including firewalls, NAT/PAT, QoS, BGP, uCPE, and wireless backup circuits. Create hardware bills of materials, update service inventories, guide project managers and customers, document commissioning results, define acceptance criteria, and collaborate with engineering and product teams to improve service delivery and network performance.

Operates and monitors broadcast systems during live events, troubleshooting audio and video issues in real time. Coordinates with production teams, directors, and on-air talent; adjusts signal levels; maintains event logs; and supports reliable transmission across multiple broadcast streams. The role involves live feeds, content segmentation, playlists, broadcast automation, video servers, and audio consoles within a 24/7 shift-based environment.