Maintain Cloudflare’s global data center network and infrastructure across remote colocation facilities. Responsibilities include configuring network equipment, maintaining operational availability, managing contractors and vendors, creating SOPs and operational plans, improving processes through automation and AI tools, supporting deployments and migrations, troubleshooting infrastructure, and participating in 24/7 on-call coverage. The role also involves basic program management, documentation, vendor coordination, and collaboration with Network Engineering, SRE, logistics, and infrastructure teams.

Build and maintain product cost and unit economics models for compute, storage, bandwidth, AI, and infrastructure usage. Partner with Product, Engineering, Pricing, Infrastructure Finance, and Accounting to analyze costs, margins, capital investments, capacity, depreciation, and forecasts. Develop allocation analyses, scenario models, reporting, reconciliations, and automation workflows. Translate technical and financial data into recommendations while improving finance processes and applying AI responsibly.

Lead the strategy and governance for GTM analytics across pre-sales, post-sales, solutions engineering, forward-deployed engineering, and professional services. Establish trusted source-of-truth metrics, data models, semantic layers, self-service analytics, and AI-assisted querying. Partner with Data, Finance, Sales, and Services leaders to resolve metric definitions, improve data access, consolidate reporting, and guide cross-functional programs without direct authority.