ClassWallet Offices

Conduct high-volume outbound calls to identify, engage, and qualify education-sector prospects. Research decision-makers, map accounts, overcome objections, and generate qualified opportunities for Account Executives. Maintain accurate CRM records, track activity metrics, learn the company’s products and market, and collaborate in training and sales initiatives.

Build and maintain scalable e-commerce and marketplace features across Node.js, React, MySQL, and MongoDB. Own complex features end to end, design backend services and APIs, integrate PunchOut procurement systems, improve platform security and reliability, conduct code reviews, and mentor engineers. The role requires strong full-stack JavaScript and TypeScript expertise, e-commerce domain experience, and the ability to work autonomously on high-volume transactional software.

Leads and scales the implementation team, manages and mentors implementation specialists, optimizes deployment playbooks, oversees implementation risk and quality, handles executive escalations, and partners with Sales, Product, Engineering, and Client Success. Tracks implementation KPIs, resource utilization, backlogs, and CRM data integrity while driving faster customer time-to-value, retention, and account growth.