CentralSquare Technologies

HQ
Lake Mary
Total Offices: 3
1,233 Total Employees
View Website

CentralSquare Technologies Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Provides free snacks and drinks

Offers legal assistance

Offers diversity-based Employee Resource Groups

Recently posted jobs

See all jobs at CentralSquare Technologies
Software
Manages end-to-end software, hardware, and services implementation projects for public safety customers. Responsibilities include planning, scheduling, resource allocation, status meetings, risk and issue management, process improvement, technical coordination, contract awareness, and customer communication. Serves as the primary client contact and independently manages strategic, high-revenue engagements through project completion. Travel up to 25% is required, along with obtaining CJIS clearance during onboarding.
CentralSquare Technologies Logo
CentralSquare Technologies

Product Support Rep II

9 Days AgoSaved
Remote
United States
Software
Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.
Software
Own the vision and roadmap for public safety software used by dispatch centers, law enforcement, and emergency response teams. Conduct research, define metrics, prioritize features, and collaborate with engineering and design on Agile delivery. Partner with sales and marketing on go-to-market strategy, pricing, demos, and customer engagement. Coordinate vendors, provide training, support RFPs, and obtain required CJIS clearance. Travel up to 40% for customer visits, conferences, and meetings.
see all jobs at CentralSquare Technologies