arketa Benefits Overview

Build customer-facing AI products and agentic automation, modernize core architecture, improve observability and CI, ship full‑stack features (TS/Node/NestJS/React/Postgres), mentor engineers, and influence engineering practices across the organization.

Build and scale payroll onboarding and support for Arketa Payroll. Guide customers through setup and migrations, troubleshoot payroll/tax/product issues, create documentation and help center content, and share feedback with Product and Engineering to improve the payroll experience.

Manage a portfolio of wellness studio Partners across chat, email, and Zoom; resolve operational issues, proactively improve studio outcomes, visit studios 2–3 days weekly in Austin, act as a virtual studio manager when needed, and advocate partner feedback to Product and Engineering.