arketa Benefits Overview

Conduct high-volume outbound prospecting through phone, email, SMS, and social media. Qualify wellness studio leads, schedule demos for Account Executives, maintain accurate HubSpot records, nurture prospects, and collaborate with Marketing to improve lead quality. Build expertise in Arketa’s platform and achieve progressively higher qualified-meeting quotas.

Own the full SMB sales cycle for Arketa’s fitness and wellness platform, from outbound prospecting and product demonstrations through closing, upselling, forecasting, and onboarding coordination. Build relationships with studio customers, meet quarterly quotas, maintain accurate pipeline records, communicate deal details internally, and collaborate with product, engineering, onboarding, and customer success teams.

Provides high-volume customer support to wellness businesses through chat, email, and Zoom. Owns partner interactions from inquiry through resolution, troubleshoots scheduling, payment, migration, and integration issues, and collaborates with Product, Engineering, Onboarding, and Migrations. Maintains product expertise, uses AI-assisted tools, identifies process improvements, and advocates for customer feedback. Requires weekend and/or overnight availability.