Arc Boat Company Benefits Overview

Own the architecture and technical direction of conversational AI and voice-ordering systems. Design reliable, low-latency backend services for live drive-thru traffic, lead cross-system integrations with POS and hardware, improve AI evaluation and observability, mentor engineers, and resolve complex production issues involving real-time audio, distributed services, and third-party integrations.

Research and improve real-time conversational AI for voice drive-thru ordering. Responsibilities include advancing speech, intent, turn-taking, voice activity detection, and order-accuracy models; curating and generating data for rare scenarios; building statistically rigorous benchmarks; evaluating audio and conversational quality under real-time constraints; and translating research into production improvements with applied AI and backend teams.

Own the architecture and technical direction of conversational AI and voice-ordering systems. Design reliable, low-latency backend services, POS and hardware integrations, AI evaluation and observability systems, and production monitoring. Lead cross-cutting initiatives, mentor engineers, partner with product and operations, and resolve complex issues involving real-time audio, third-party integrations, and distributed services.