Message Broadcast, a Denver-based provider of customer engagement solutions for regulated industries, has rebranded as Convey. This rebranding reflects the company’s vision to transform customer experiences through intelligent workflows, ensuring that interactions are proactive, compliant and streamlined, while also maintaining reliability, speed and simplicity.
Convey’s intelligent workflow solutions are designed to help organizations in sectors like utilities scale quickly and adapt to changing customer and compliance demands. The rebranding follows strategic partnerships with other businesses in the industry, including Aerialink, i2sms, Agent511 and West. These collaborations are aimed at enhancing Convey’s capabilities and domain expertise, enabling the company to offer a more comprehensive customer engagement platform.
“We have continuously been trusted to deliver in the moments that matter most,” Maulik Datanwala, Convey’s CEO, said in a statement. “As Convey, we’re doubling down on that legacy with intelligent workflow solutions designed to proactively and compliantly transform the customer experience.”
