Top Remote Customer Success Jobs in Denver & Boulder, CO
The Sr. Customer Support Analyst at Vertafore plays a vital role in managing escalated customer issues, facilitating resolutions, mentoring support staff, and influencing product strategy decisions. They are responsible for identifying product improvement opportunities, improving customer usability, and partnering with various teams within Vertafore.
The Claims & Disputes Specialist at Hotel Engine is responsible for collaborating with suppliers and internal teams to resolve billing discrepancies, reconcile overcharges, investigate anomalies, communicate solutions, and ensure incidentals are billed correctly. The ideal candidate should have excellent communication skills, basic accounting knowledge, and experience with Excel, Wex, and Salesforce. They must be a quick learner, problem solver, and able to work efficiently while maintaining quality.
Support Specialist position at Handshake providing support to employer, student, and career services users on a 6-month contract basis. Responsibilities include resolving email and phone tickets, attending meetings, and completing administrative tasks. Must be detail-oriented and have strong communication skills.
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Manager of the Customer Success Management team responsible for developing a team of Customer Success Managers to accelerate platform adoption and improve customer results.
Assist with contract intake, management, review, negotiations, and lifecycle. Provide legal department support and analytics. Collaborate with internal teams and adapt to business changes. Entry level position suitable for individuals interested in legal field.
As a Customer & Partner Experience (CPX) Coordinator at Workiva, you will play a key role in serving customers and partners through operational and analytical tasks, as well as building relationships. This collaborative role requires excellent organization and communication skills.
The VP, Customer Success- Agency will be a key leader in onboarding and growing sustainable relationships with our healthcare staffing agency clients.
The Service Drive Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, repair order reviews, and employee trainings.
An Associate Customer Support Engineer at Zayo provides basic to intermediate technical support for all products offered. They monitor device performance, communicate with customers to resolve issues, escalate incidents when needed, and ensure customer satisfaction through timely resolution. The role involves utilizing Zayo's ACD system, documenting and tracking incidents, identifying trends, and collaborating with the team to find permanent solutions.
Client Strategy Managers at PwC focus on internal account management efforts for priority accounts, collaborating with partners and Client Relationship Executives to drive business development and relationship-building.
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