Who is Quantum Workplace?

Quantum Workplace is an employee engagement software company on a mission to make work better every day.

What is a Sales Development Representative?

The primary responsibility of the Sales Development Representative is to schedule product demos with executives at mid-market and enterprise organizations. This role requires someone with persistence, influence and a high level of business acumen. The Sales Development Representative is the first to market our products and competitive advantages to HR executives, and to highlight the value of employee feedback and how it impacts business performance. The position is well compensated with base plus bonus potential and leads to a Team Lead, Sales Manager, or Account Manager promotion.

What does this role include (yes, this adds up to 110% as a metaphor)?

Schedule Product Demos [40%]

• Build targeted call lists of likely customers inside Salesforce for cold calling and emailing

• Follow up with “leads” downloading our marketing content or attending trade shows

• Learn our marketing and research content to write cold call scripts and email campaigns

• Uniquely position our product suite to HR executives

• Research company, industry and overall economic trends to maximize calling efforts

Help Create “Opportunities” [30%]

• Help with pre-call prep and research for each product demo scheduled

• Follow up with HR executives and warm call to schedule additional product demos

• Document emails, calls and other follow up activity inside Salesforce

• Assist account executives with creating pipeline revenue and managing proposals

Provide Sales Support [20%]

• Send follow up communication and respond to additional requests from HR executives

• Source and add new leads and contacts to Salesforce

• Send product demo reminders

Be a Teacher and a Learner [10%]

• Volunteer (occasionally) to teach a sales-related area of interest during our monthly trainings

• Be an active participant during our team get-togethers

Act as a Utility Player [10%]

• Freedom to take on (and explore) additional projects in and outside of your sales role

• Identify ways to expand responsibilities based on your skills and personal interests

Who are you?

You understand the value of feedback. You know that employee feedback is critical to an organization improving the culture. Most likely, you have been exposed to (or have experienced) organizational topics like employee engagement, performance, feedback, appreciation, and turnover – the good, the bad, the ugly. We’re here to make work better.  

You’re a relationship builder and teacher. You are good with people, even the most difficult. You know that relationships are built on credibility and trust, and both of those take time. Relationships for you are not about saying yes or just being nice, but about finding common ground.

You’re tactical, yet strategic.  You’ve been told before you’re a doer. You enjoy creating and completing to-do lists and understanding next steps. But, you also know the importance of big picture thinking. 

You’re analytical. You dig spreadsheets – at least some of the time. You like to look for trends and uncover the hidden insights that may help shape the story to tell in the marketplace.

You thrive on making a difference. Presenting ideas, insights or ideas in-the-moment to executives isn’t intimidating because you know the difference it will make if we can continue the conversation.

You can influence those around you. You are effective at sharing insights and coaching executives on why they should set up a product demo with us. Delivering effective messages are fairly easy for you because you’ve prepared.

You’re comfortable with challenges. You are not frustrated by the ups and downs of sales. You know that sometimes the best laid plans go astray. You take that as a challenge to get back on track.

Most likely, you’ve had some of the following experiences:

• Cold calling and emailing

• Working for a software startup

• Working with Salesforce (or some other CRM)

• Graduated from college and likely studied (or took classes in) Business, Psychology, Human Resource Management, Marketing or something similar