Windows/Linux-Systems Admin

| Lakewood, CO, USA | Hybrid
Employer Provided Salary: 88,500-111,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 10:10 a.m. (MST) on Tuesday, May 14, 2024
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*Must reside in the state of CO on start date. Relocation assistance is not provided. FirstBank does not sponsor work visas.*
**This is a hybrid position requiring a minimum of 2 days a week in office**
***If candidates are in a familial or romantic relationship with a current FirstBank employee or FirstBank Board of Director they cannot be considered at this time.***
Salary range: $88,500 - $111,000
Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which at is the center of the company's "banking for good" mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!
A Brief Overview
Responsible for installation, configuration, administration, support, and maintenance of Microsoft Windows and Linux servers and applications in a 24x7 enterprise environment. Participates in all aspects of the research, planning, design, and documentation for assigned projects. Analyze customer requirements to provide highly available, secure solutions. Participate in on-call rotations and after-hours work as required by system implementations, outages or upgrades.
What you will do

  • Administer and support virtual servers and applications that run on Microsoft Windows and Linux operating systems.
  • Participate in the evaluation and implementation of projects and applications involving existing and new technical solutions.
  • Troubleshoot hardware and software problems; coordinate resolution with internal technical resources and external vendors.
  • Provide escalation support to technical support staff/teams to assist in troubleshooting or problem resolution.
  • Maintain documentation of assigned systems in Confluence, update hardware assets on an on-going basis; include documentation updates as an integral part of every project.
  • Administer and support tools that are used to monitor and tune application performance.
  • Monitor the capacity and performance of systems and software applications and make recommendations for improvements and tuning as necessary.
  • Research and implement automated processes to improve operational efficiency.
  • Design and architect new solutions following procedures listed in the Infrastructure Department Policies and Procedures manual as well as the Information Protection Policy manual.
  • Collaborate with other Technology staff and third party vendors for the implementation of new applications or upgrades to existing systems.
  • Follow change control procedures during new implementations and changes to existing systems.
  • Participate in security audits, and collaborate with the Security and Audit teams to resolve findings.
  • Maintain and update operating system security patches.
  • Maintain and update platform applications as required.
  • Maintain knowledge of current and developing technologies, recommend evaluation of emerging technologies that would benefit Technology and Infrastructure teams.
  • Use Jira and Agile methodologies to communicate with management on the status of projects and utilize SCRUM and Sprints to complete project work.
  • Participate in a 24x7 on-call rotation
  • Perform other duties and projects as assigned.
  • Understand and comply with all provisions of the Safety in the Workplace policy.


Minimum Requirements

  • Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.
  • A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements


Preferred Requirements

  • Bachelor's Degree in Computer Science or other technical field


Knowledge, Skills, and Abilities

  • Strong organizational skills; ability to balance responsibilities of multiple projects and operations support while meeting agreed upon objectives.
  • Strong understanding of enterprise Windows and Linux operating systems and administration.
  • Working knowledge and expertise in PowerShell and BASH scripting.
  • Knowledge of Ansible playbooks and how to incorporate them into automation.
  • In-depth technical problem-solving skills.
  • Strong customer service skills. Ability to communicate with professionalism, diplomacy and tact.
  • Strong understanding of LAN protocols and technologies, such as TCP/IP and Ethernet; ability to troubleshoot network services such as DNS, FTP and HTTP.
  • Strong understanding of virtual networks and controlling access between virtual networks; ability to troubleshoot server to server communication problems between secure networks.
  • Strong understanding of LAN hardware, such as servers, switches, and storage systems; ability to learn new systems and integrate them into the Infrastructure.
  • Ability to create, implement and maintain information security standards at the operating system and application levels.
  • Ability to implement highly available solutions; implement server clusters using various clustering technologies and server farms using load balancers.
  • Ability to integrate and troubleshoot various directory technologies such as Active Directory and LDAP.
  • Good understanding of communication/data encryption technologies, web applications, and Relational Database Systems.
  • Good working knowledge of data communication topologies and protocols.


Working Conditions and Physical Requirements

  • Frequently remains stationary throughout a typical business day.
  • Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms.
  • Occasionally positions self to access drawers and shelves of various heights.
  • Frequently reaches for and handles paperwork and files.
  • Constantly communicates with customers, coworkers, and management in-person and on the phone.
  • Must be able to exchange accurate information.
  • FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.


Statement of Benefits
FirstBank offers a suite of benefits that support our employees' professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
*This opportunity is expected to close by 4/17/24*
*This opportunity's deadline has been extended to 5/10/24*

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective CLanguages
    • PowershellLanguages
    • COBOLLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • PostGresFrameworks
    • JerseyFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • IMSDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • JenkinsServices
    • SplunkServices
    • DynatraceServices
    • Google AnalyticsAnalytics
    • Adobe AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • XDDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM
    • SalesforceCRM
    • Webex MeetingsCollaboration

Location

We are conveniently headquartered just west of Denver with amazing views of the mountains and downtown.

An Insider's view of FirstBank

What are some social events your company does?

The culture at FirstBank is like no other! They value diversity and encourage inclusion at all levels. I have enjoyed participating in several multicultural events like our Diwali and Lunar New Year celebrations; it has given me the opportunity to learn about different cultures and traditions in a safe and friendly environment.

Maia

IT Infrastructure Manager

What does your typical day look like?

As the Career Navigator, I work on anything from our summer internship program, developing programs for IT employee onboarding and development, facilitating shadowing opportunities, etc. While each day is different, I’m constantly collaborating with others and love that I’m able to be a small part in helping people meet their professional goals.

Bethany

Technology Career Navigator

How does the company support your career growth?

FirstBank has been very supportive of my career growth in that they've allowed me to explore different tangents relating to my skillsets and interests, as well as support for continued education. I'm also excited to participate in our Women in Technology group, helping plan events promoting inclusive education and opportunities.

Mike

DevSecOps Analyst

How do you empower your team to be more creative?

Empowerment requires you to truly listen to your team, give them autonomy while encouraging them, share the desired outcome of an initiative along with the why, be available for questions and then, move out of their way! I am astonished by the exceptional results the team provides when they are empowered.

Kathleen

Technology Director

What’s the vibe like in the office?

FirstBank is inviting. Joining a new company can be daunting, but here it feels like a community. The culture and vibe are about welcoming and you feel that from day one. No other company I have worked for has made my transition feel easier.

Peter

Business Analyst

What are FirstBank Perks + Benefits

FirstBank Benefits Overview

FirstBank partners with our employees to achieve physical, emotional, mental, spiritual, professional and financial wellness to succeed at work and in life.

Culture
Volunteer in local community
In 2022, a total of 1,287 employees used a cumulative 9,748 VTO hours with non-profits in our communities!
Partners with nonprofits
FirstBank has donated nearly $80 million to charitable organizations since 2000. In 2022 FirstBank Donated more than $5.5 million to charitable organizations.
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
If you're an early riser or like to sleep in, no problem! FirstBank offers flexible schedule with of core hours of 9am-4pm.
Remote work program
Technology and Security employees have hybrid schedules with most coming in to the office 2 days a week.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Strength Through Recognition of Inclusion, Diversity & Equity (known as STRIDE) was formed to support diversity, equity, and inclusion at FirstBank.
Health Insurance + Wellness
Flexible Spending Account (FSA)
FirstBank's Flexible Spending Account (FSA) helps employees and dependents cover out-of-pocket medical costs with pre-tax contributions up to $2,550 annually.
Disability insurance
FirstBank provides both short-term and long-term disability insurance.
Dental insurance
FirstBank offers two PDPPlus dental plan options through MetLife. A unique feature for covered adults is one fluoride treatment during the year, at no additional cost.
Vision insurance
Your eyesight deserves the best care. With FirstBank's vision plan, you have coverage for eye exams, eyeglasses, and contact lenses
Health insurance
FirstBank contributes to the premium cost of employees and their eligible dependents on single coverage health insurance.
Life insurance
FirstBank covers two times an employees annual salary for life and accidental death/dismemberment insurance at no cost to the employee.
Mental health benefits
FirstBank partners with Lyra for Mental Health Support for the whole family including 8 free coaching sessions annually.
Financial & Retirement
401(K)
FirstBank employees may contribute up to 80% of their salary to their 401k.
Company equity
FirstBank is proud to offer an Employee Stock Ownership Plan (ESOP) as one of our many benefits.
Child Care & Parental Leave
Generous parental leave
Paid Parental Bonding Leave (PPBL) is paid leave to bond with and care for a newborn or a new child placed through adoption or foster placement.
Family medical leave
FMLA provides certain employees with up to 12 weeks of unpaid, job-protected leave per year. It also requires that their group health benefits be maintained during the leave.
Vacation + Time Off
Generous PTO
FirstBankers are encouraged to take time to rest and renew, so FirstBank offers PTO starting at 18 paid days off per calendar year to be used for a combination of personal, vacation and sick time.
Paid volunteer time
Because we believe in doing what's best for our employees and communities, each year FirstBank gives its employees 2 full days to volunteer in the community however they choose.
Paid holidays
Office Perks
Onsite office parking
We have a full parking garage at no cost to employees, plus additional onsite parking, a bike closet, and electric vehicle charging stations.
Onsite gym
Professional Development
Job training & conferences
In addition to full access to LinkedIn Learning and a dedicated conference attendance budget, FirstBank has an in-house training team that provides training for all employees.
Tuition reimbursement
We reimburse employees up to $3,000 annually for tuition and books for business-related classes. We also help cover cost for employee's children to pursue post-high school education and training.
Promote from within
Mentorship program
FirstBank offers multiple mentorship programs, including Women in Technology and Elevate Leadership.
Online course subscriptions available
Customized development tracks
Paid industry certifications
FirstBank will reimburse a Technology employee for the testing fees associated with obtaining a qualified Technology certification.

Additional Perks + Benefits

FirstBank offers a number of career stages so employees can explore opportunities in a way that keeps them growing, challenged and contributing. We believe in our talent so much that we primarily use a promote from within approach.

FirstBank employee rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. FirstBank reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment. FirstBank cannot provide tax or financial advice. Benefit Eligibility is subject to terms and conditions of employment.

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