Sr. Manager, Corporate Sales Best Practice
About Snowflake
Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.
Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.
In addition, Snowflake’s culture was built on the following values that are even more important to us today:
Put Customers First. We only succeed when our customers succeed
Integrity Always. Be open, honest, and respectful
Think Big. Be ambitious and have big goals
Be Excellent. Quality and excellence count in everything we do
Get It Done. Results matter!
Own It
Make Each Other the Best
Embrace each others Differences
The Sales Productivity team’s mission is to enable excellence at scale across Snowflake’s sales organization. Our business requires that sellers consistently operate at the top of their profession, helping our customers apply innovative technical solutions to company-changing business initiatives. Against a backdrop of exceptional hiring velocity and rapid internal promotions, we provide our teams with the structure and content to accelerate personal growth.
We do this by identifying, codifying, and operationalizing best practice. We ensure that every seller, sales engineer, sales development rep, and member of our alliances team has the knowledge, skills, and tools to exceed their targets while preparing to rapidly advance to the next level. Moreover, we ensure that management has the right tools to create accountability for and coach to best practice.
We have 5 primary practice areas across the team:
- Value consulting
- Best practice
- Ongoing enablement
- Learning experience design
- Leadership development
The Sr. Manager, Corporate Sales Best Practice is an individual contributor role that has two primary objectives:
- Co-own the sales productivity number for the Corporate Sales team with sales management
- Identify ways to increase the velocity of our sales cycle that can also be applied to our Field sales organizations
- This role will have multiple peers who support our Field sales teams globally.
Responsibilities include:
- Driving alignment with Corporate Sales leadership on best practice and top development priorities
- Articulating priorities and focus areas for the central Ongoing Enablement and Learning Experience Design teams based on feedback from local sales teams
- Evangelizing and reinforcing global programs at with the Corporate Sales organization
- Leading training sessions as a facilitator and subject matter expert
Initial Objectives - 30 days:
- Learn our product and how we sell. Complete all seller-oriented onboarding activities. Note strengths and weaknesses of the content; provide feedback to the Learning Experience Design team
- Learn how we manage our business and get to know our reporting systems
- Review performance data for your region to understand strengths and weaknesses at both the regional and individual level
- Interview both individual contributors and managers to gather their perspectives on the needs of the team
Initial Objectives - 60 days:
- Review Corporate Sales enablement plan with leadership. The plan should contain:
- Team strengths and weaknesses based on data + interviews
- List of new hires not meeting target + hypothesized underlying issues
- Action plan jointly owned by sales management + sales productivity
- For your goal of increasing overall sales velocity at Snowflake:
- Based on sales leadership perspective as well as available data, determine the CAEs who are most effective at driving velocity
- Interview them to determine what they do well
- Develop first-cut documentation of best practice
Initial Objectives - 90 days:
- Execute your Corporate Sales enablement plan
- For your goal of increasing overall sales velocity at Snowflake:
- Review and socialize your view of best practice
- Working with the ongoing enablement team, develop a plan to train the global organization on best practice
- Working with sales analytics, ensure that we are able to easily measure and report on success. Where appropriate, build the right reviews and feedback mechanisms into our management processes
What it Takes to be Successful:
- High comfort with ambiguity and creating structure where it does not exist
- Strong understanding of what a complex, high-velocity sales cycle looks like
- Can fill in gaps in best practice where it doesn’t currently exist
- Can effectively apply judgement to pick a winner between competing approaches
- Leader who is able to influence senior sales managers and build coalitions around key initiatives
- Strong consumer of data. Can tell a story with data and use that to drive behavior change. Effective partner to sales analytics team
- Engaging facilitator and presenter. Excellent communicator
- History of sharing your knowledge and aligning your organization to best practice
- Passion for teaching, coaching, and enablement
Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.