Sales Development Representative

| Greater Denver Area
Why Red Canary
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise is preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security vendors. We are passionate. We have big goals. And we are looking for the best people to join us.
What You'll Do
As a Sales Development Representative at Red Canary you will work closely with Account Executives and our marketing team to identify qualified future customers for Red Canary. Through your persistence, determination, and creativity, you will help Red Canary create a world where every organization can make its greatest impact without fear of cyber attack.
How We Will Measure Your Success
In this role we will measure your success by your performance in three key areas: Prospecting, Lead Qualification, and Alignment to Values as you are performing this important work.

Prospecting

  • Red Canary has four core values: Do what’s right for the customer, Be relentless, Deliver quality, and Be authentic. As you prospect, the values of Be Relentless and Deliver Quality will be critical to your success.
  • Key Metric: Create eight opportunities for your account executive team per month
  • Guiding Value: Be relentless
  • Practice exceptional time management; your calendar will reflect the activities that have the most value and correlation to finding eight opportunities for your account executives
  • Be relentless in your pursuit to connect with prospects; use creative research and contact techniques
  • Identify prospect needs by leveraging key contacts within an organization

Lead Qualification

  • As you qualify leads, the values of Do what’s right for the customer and Be authentic will be critical to your success. 
  • Key Metric: Deliver 6 sales accepted opportunities
  • Be committed to long term customer success; adept at building trust and establishing credibility
  • Commit to developing leads into prospects by understanding their challenges, needs and effectively communicating value 
  • Ask great questions and give your undivided attention 
  • Build relationships with prospects to help align offerings to their business needs
  • Qualify opportunities to ensure you are focusing your efforts on prospects that 1) our solutions can help the most and 2) provide enough revenue upside to be the best investment of your time.
  • Develop leads into prospects by understanding their challenges/needs and effectively communicating value

Experience and Aptitude

  • Here are some experiences and aptitudes that will help you be successful in this role:
  • If you have experience in an outbound prospecting role that would be great, but it isn't required. We have had great success with people with related backgrounds in recruiting, marketing, or as an account executive in services who want to transition to a SaaS software sales role
  • Business Acumen. Ability to quickly learn and understand the buyer persona, industry, use case and business challenges for the market segment and product you are assigned to
  • Excellent phone presence and interpersonal skills
  • At ease interacting with Directors, VPs, and C-level prospects 
  • Proven follow-up and time management skills
  • Results oriented, capable of bringing prospects to the next step in the sales process
  • Experience with the security industry or technology is a big plus, but not required.
  • Experience with Salesforce.com and SalesLoft is a plus

Who You Are

  • Energized by outbound prospecting
  • Agile learners who are creative in their approach and undaunted when they need to pivot
  • Exceptional time management skills with laser focus on the activities that are of highest value
  • Eager to learn world class sales practices and advance their career; open to coaching and feedback
  • Driven to create lasting relationships with customers and know how to align business challenges with our solutions
  • Transparent, humble, and hungry to collaborate with their team

Additional Benefits of Working at Red Canary

  • Exceptional healthcare and dental coverage including fully paid premiums.
  • Unlimited vacation
  • 401k and flex-spending accounts
  • Fitness, phone & internet, and discretionary stipends

Targeted Compensation Range (salary/uncapped commission): $50,000 - 70,000 OTE depending on experience
Benefits at Red Canary
At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. 
For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf
Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare and dental coverage including fully paid premiums
Flexible PTO
401k and flex-spending accounts
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone
Yearly discretionary stipend of $1000

Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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