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Director of Quality Solutions

| Greater Denver Area

The Director of Quality Solutions leverages the company’s industry knowledge and expertise to partner with hospitals, health systems, and academic medical centers to increase the quality of clinical and hospital outcomes, messaging about healthcare, and overall business operations.
 
What you will do:

  • Serve as a strategic advisor to hospital, health system, and academic medical center clients
  • Provide strategic guidance in the areas of market development, digital marketing, competitive differentiation, and physician relations strategies
  • Inform on quality trends/changes and position client for success in quality.  Analyze hospital and clinical outcomes data, identifies improvement opportunities, and suggests quality solutions options
  • Build relationships throughout the client’s organization in order to identify and address client needs
  • Identify opportunities for improvement in a client’s market share, business operations, community perception, physician recruitment, and employee satisfaction based on data analysis, clinical best practices, and market research
  • Present key findings and recommendations to client stakeholders including executive teams, physicians, coders, and quality improvement staff
  • Build business plans and timelines to meet client goals and expectations
  • Develop clear understanding of the company’s products, product features, services, and capabilities related to quality outcomes and operations
  • Serve as subject matter expert on client-specific solutions

What you will bring:

  • Bachelor’s degree in Business or equivalent experience
  • 3+ years’ experience in solution-based sales, account management, and/or healthcare consulting
  • Ability to build strong working relationships with clients and across the organization
  • Ability to effectively prioritize efforts, organize projects, and execute plans (sales forecasts, business plans, key projects/deliverables)
  • Ability to educate, influence, and coach client on company products, services, and processes
  • Ability to model company values while performing job duties
  • Ability to set priorities and manage time to complete tasks and meet deadlines
  • Ability to respond calmly, quickly, and decisively to unpredictable or unexpected events and changes

Why Healthgrades?
At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and energetic work environment while setting the stage for your continued success.

  • Meaningful Work – helping millions of Americans connect with their healthcare providers
  • Changing the Game - evolving, fast paced culture with career advancement opportunities
  • Community Builders- partnering with local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office.

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.

Regina

Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.

Dan

Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.

Jamie

Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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