Position:
Customer Sales Specialist
Job Description:
The Customer Sales Specialist performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in operational processes and procedures.
What You'll Be Doing:

• Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
• Processes quotes for specified customers and works with centralized PM team for quote and debit information.
• Through extensive supplier knowledge, may work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.
• Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
• Implements account strategy in conjunction with FSR's and maintains influential relationships with local and global suppliers.
• Handles complex discrepancies, interfaces with customers, and recommends solutions and/or actions plans.

What We Are Looking For:

• High School diploma plus 4 - 6 years of sales or customer service experience or an equivalent combination of education, training, and expertise. Or Bachelor's degree plus 0 - 2 years of sales or customer service experience (industry experience with a distributor, supplier, or representative is preferred)
• Strong negotiation, verbal, and written communication skills are essential
• Excellent interpersonal, organization, problem solving, and customer service skills
• Must be able to multitask, prioritize, and deal with ambiguity

What's In It For You
At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.
Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Hybrid Schedule after Training
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance

Annual Hiring Range/Hourly Rate:
$22.93 - $32.79
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-TX-Austin, Texas (Kramer Ln)
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Arrow COVID-19 Vaccination Policy:
Arrow requires all new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law.