Quantum Metric, Inc.
Quantum Metric helps companies improve their user experience with Continuous Product Design..
Colorado Springs, CO

Corporate Solutions Engineer at Quantum Metric, Inc.

| Greater Denver Area
Sorry, this job was removed at 11:11 a.m. (MST) on Monday, March 23, 2020
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About Quantum MetricQuantum Metric was conceived with a challenging goal: empower organizations to maximize their customers' experience and value by simplifying data science exploration through machine intelligence and Big Data."We are radically changing the way organizations understand how users interact with their digital presence."
Our Culture
As users of analytics, we know that there's an overwhelming amount of data, that the search for meaning can be exhausting, and the configuration demand is distracting. We wanted to walk away from CXM with that "So that's how we improve our business" feeling, and we couldn't find a product on the market to get us there. So we built Quantum Metric to tell us where customers struggle and the value of that opportunity, all without having to be a slave to software configuration. We set out to teach software to understand the value of products, services, and customers.
Emphasis on Innovation
QM is defined by our innovation first culture - an environment that rewards creative problem solving and rapid decision making. We encourage our team to be bold. Our open culture keeps everyone informed and allows people to move around and solve the problems they care about most. We are a close-knit team moving fast to develop new products, constantly iterating and improving.
About the Role
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry-leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.

Requirements

  • Onsite in Denver, CO, and possible travel up to 10%.
  • 2+ years in a technical, customer facing role.
  • Prior sales-related experience is a strong plus.
  • The atmosphere of a startup is energizing to you, and you understand how to thrive in an environment where change is constant and obstacles need to be overcome with optimism, creativity and teamwork.
  • You are articulate, thoughtful, professional, organized, concise, humble and accountable.
  • Your motivation to succeed in this job aligns with your personal and professional ambitions, going beyond the huge financial upside alone.
  • Knowledge of website frameworks, components, and concepts.
  • Strong communication and presentation skills.
  • Passionate about technical sales and working with customers.
  • Ability to work on multiple opportunities and clients concurrently.
  • Highly coachable with a strong desire to improve and grow as a professional.

Skills

  • Some frontend technology skills, e.g. CSS, HTML, JavaScript
  • History of working at start-ups is a plus.
  • Ability to work in a fast-paced, continually evolving environment.
  • Experience/understanding of native/hybrid mobile apps is a plus.
  • Fundamental knowledge of analytical tools such as Adobe, Google, etc.
  • Experience with other CXM vendors is a plus.

Quantum Metric is a venture-backed startup that recently raised a $25MM Series A round of funding from Insight Venture Partners, a top-tier NY-based firm. The company has amazing client success stories at enterprise-scale that have helped validate our product-market fit and provided compelling examples of our business value proposition.
The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence and curiosity.
We’re offering you the opportunity to develop your career in a tech space ripe for disruption. If all of this inspires you, then what are you waiting for? Talk to us today!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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Where we are

The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Friends outside of work
Eat lunch together
Intracompany committees
Quantum Metric Culture Crew (QMCC) puts together company events and initiatives To strengthen our bond with each other and community.
Daily stand up
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Life Insurance
Wellness Programs
We work closely
Onsite Gym
Team workouts
We have activity related slack channels where we help hold each other accountable for getting daily movement! Also- team biking, Burpee Challenge, Global Fitness challenge, and more!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Quantum Metrric's performance bonus plan includes everything from cash rewards, additional Equity, to President's club,
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Earth Day is. company paid half-day if you choose to get out in your community and give back to the planet.
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Commuter Benefits
We offer a FlexPass for individuals that commute to our Denver Office.
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Happy Hours
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Home Office Stipend for Remote Employees
We offer a $200 stipend for office supplies for our new hires.
Professional Development Benefits
Diversity Program
Lunch and learns
Quantum Metric holds monthly meetings presenting on the new developments in the Product. There is also a monthly CXellence meeting where Customer Success presents use cases and customer wins.
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.

Trevor

Senior Product Marketing Manager

How do you collaborate with other teams in the company?

One of the exciting parts about working at Quantum Metric is we don’t work in silos. The Product Support team is at the center of all the action. We collaborate every day with Product, Engineering, Cloud Ops, Customer Success, Marketing....you name it. It really feels like one big team.

Jen

Product Support

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.

Jesse

Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What projects are you most excited about?

I work on a feature that will give customers a more complete and granular picture of the situation when their website is having an issue. The Quantum Metric platform has a lot of data about how a customer’s website is working, and the goal of this feature is to automatically, and in real time, surface anomalies from across the whole data set.

Clara

Associate Software Engineer

Quantum Metric Jobs In Denver
21

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Finance
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Design + UX
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Marketing
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Manager of Financial Planning & Analysis

Quantum Metric, Inc.
Greater Denver Area
12 hours ago
+41
You will be responsible for the financial and operational plan at a hyper-growth business, including the near-term operating plan and long-range planning. This is a player-coach role; we are looking for someone who is hands on and can also manage and mentor an analyst. You work across our entire company to help stakeholders understand their resource requirements in order to achieve our operational and financial goals. You must be a thought leader to partner with executives and help them think about scaling their teams in terms of organizational structure, operational KPIs, headcount capacity planning, and benchmarking.

Senior Data Engineer

Quantum Metric, Inc.
Colorado Springs
12 hours ago
+41
As our Data Engineer, you’re a vital part of our Platform Engineering team. You create, maintain, and evolve the tools and systems we use to manage the incredible amounts of customer data in our platform. You’ll actively touch everything we do with data, from the moment it enters our platform to the moment it’s accessed by our amazing customers. You’ll work closely with our Software Engineers, Delivery Engineers, Product teams, and our Data Scientists to ensure data delivery architecture is the best it can always be. You will have the opportunity to have a significant impact on how we deliver insights to our customers.

Manager of Data Strategy

Quantum Metric, Inc.
Remote
2 days ago
+41
The Manager of Data Strategy will ensure that all business stakeholders have access to accurate, actionable data; help to disseminate that data as required (e.g., dashboards); and help stakeholders compare results against their strategy and goals. Quantum Metric creates data in silos: marketing, sales, product, customer success, HR, and finance. This leader will be responsible for data governance, uniting that data and enabling us to ask and answer questions that span the breadth of our company.

Front End Software Engineer - JavaScript/React

Quantum Metric, Inc.
Colorado Springs
2 days ago
+41
You’ll be part of our front-end web team, building and maintaining the React web app that our clients use every day. This app is the portal through which our users gain access to mountains of analytics and experience data about their own customers. The Web UI Team’s job is to build tools that present that data in understandable, usable and unique ways.

Senior Software Engineer-SRE/DevOps/Delivery

Quantum Metric, Inc.
Colorado Springs
3 days ago
+41
This role is for you if you are passionate about automation and continuous improvement to how we build, test and deliver value to the customer, and are driven by empowering those around you. You have a strong understanding of Distributed Systems, Infrastructure, Automation and SaaS Release models. You have experience working as a delivery engineer, with data analytics and continuous deployment automation tool sets. You possess a strong sense of ownership and desire to build great tools for other engineers. You want to automate anything you can get your hands on. Most importantly, you understand the importance in delivering value to our customers frequently, and with the highest possible quality.

Technical Writer

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
Quantum Metric Quantum Metric helps organizations build better digital products faster. Our platform for Continuous Product Design gives business and technical teams a single version of truth that’s fast, quantified, and grounded on what customers actually experience. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture We are obsessed with helping businesses deliver better

Senior Sales Development Representative

Quantum Metric, Inc.
Remote
1 week ago
+41
The Sr. Sales Development Representative (SDR II) will function as a player-coach role. The Sr. SDR will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. In addition to your own individual efforts, you will supervise 3 to 4 Jr. SDRs (SDR I). This aspect of the role will consist of coaching, KPI management, and process training for SDRs. The right candidate will work well under pressure, think outside the box, and be highly self-motivated.

Sales Development Representative- Northeast

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Sales Development Representative, you will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. The right candidate will work well under pressure, think outside the box, and be highly self-motivated. 

Technical Product Marketing Manager

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
As a technical product marketing manager, you’re able to explain highly technical concepts, products, and integrations in the most simple way, for non-technical audiences. You’ll have familiarity with our technology ecosystem, the problems we solve for big companies, and top notch writing and presentation skills. This role is a great fit for sales engineers and technologists looking to broaden their skills set and help define positioning and messaging.

Senior Web / UI Designer (remote)

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
Quantum Metric is looking for a creative Senior Web/UI Designer to join the Creative Team to help concept and design web projects including landing pages, emails, and other page needs for the website. The ideal candidate can thrive in a fast-paced environment and collaborate across different roles within the marketing team.

Mobile Automation Engineer

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
As a Mobile Automation Engineer, you’ll be tasked with ensuring quality within Quantum Metric’s Mobile SDK. From unit tests to end to end tests and beyond, you’ll be directly entrusted with the task of building tests around pieces of code being run on millions of end-user mobile devices. It’s a great responsibility with the opportunity for a massive positive impact on our organization!

Strategic Cloud Technical Director

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+41
The Strategic Cloud Solutions Consultant will work directly with the Head of Strategic Cloud Partnerships and Quantum Metric’s top partner, Google. You will be responsible for building the technical framework and successfully applying joint solutions as they relate to Quantum Metric and Google’s key accounts. You will be the lead and subject matter expert for defining our joint solutions aligned with Google’s key verticals and use cases. This individual must be technically savvy and a very effective communicator.

Senior Front End Software Engineer - JavaScript/React - Ukraine

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

Senior Front End Software Engineer - JavaScript/React

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

Front End Software Engineering Manager

Quantum Metric, Inc.
Colorado Springs
1 week ago
+41
Reporting to the VP of Engineering, you’ll lead our Denver-based Engineering team. You’ll oversee software development and quality engineering, steering the team to deliver rock-solid solutions to our clients’ toughest problems. You’ll work closely with executive leadership to source and hire world-class engineering talent. As a first-line manager, you’ll also ensure that our engineers are well taken care of. Our amazing people are our most important asset and it’s your job to value them as such. You’ll listen, ask questions, coach, guide and grow those who you’ve been entrusted to lead.

UX Researcher (Remote)

Quantum Metric, Inc.
Greater Denver Area
2 weeks ago
+41
Plan and carry out hypothesis driven research using a variety of methodologies throughout the product lifecycle. Work collaboratively with designers, engineers, and product managers and provide insight into potential product experiences that impact retention and growth. Conduct a variety of field studies (remote/in-person), usability studies, strategic explorations, and participatory design workshops. Synthesize and develop research artifacts (jobs-to-be-done, empathy maps, experience maps) blending qualitative and quantitative insights that highlight opportunities to improve the customer journey. Participate in weekly design critiques. Assist in the creation and upkeep of the UX insights library.

Head of Go-To-Market Strategy, Financial Services

Quantum Metric, Inc.
Colorado Springs
2 weeks ago
+41
We are seeking a veteran of the financial services industry, with deep passion for and experience in elevating the customer experience and driving organizational, data, or digital transformation. You’re a strategic leader and communicator who is looking to make a big impact and fast. You’re deeply knowledgeable about the challenges and opportunities that financial services leaders face and will be able to skillfully communicate how Quantum Metric can accelerate positive business outcomes. You’re confident speaking to C-suite, whether it’s making the business case for Quantum Metric, joining sales calls, speaking on stage in front of a large audience, or to the press. This role will report to our CMO.

Senior Software Engineer - iOS Native

Quantum Metric, Inc.
Colorado Springs
3 weeks ago
+41
What will you do? You’ll be part of our Native Mobile Team, building and maintaining the iOS SDK that our clients rely on to gather data within their apps. This SDK enables our users to gain access to mountains of analytics and experience data about their own customers. The Native Mobile Team’s job is to build tools that efficiently gather analytics and replay data, with no perceptible impact to an app's user experience.

Pre-sales Solutions Engineer- Chicago/ Minneapolis area

Quantum Metric, Inc.
Remote
3 weeks ago
+41
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.

Strategic Cloud Partnerships Director- Google

Quantum Metric, Inc.
Greater Denver Area
3 weeks ago
+41
The Strategic Cloud Partnerships Director will play an important role in working on key accounts and Quantum Metric’s biggest opportunities. We are looking for someone who can make an immediate impact with a strong network and who can expand upon the relationships Quantum Metric has with Google Cloud today. The Strategic Cloud Partnerships Director will regularly work with account teams across Quantum Metric and Google to generate and accelerate pipeline, establishing best practices for winning deals and for structuring customer incentives. This person will also be responsible for growing our footprint within Google, building the partnership for our next focus partner within Google’s ecosystem and also expanding our influence to additional departments outside of Google Cloud.

Manager of Business Strategy

Quantum Metric, Inc.
Colorado Springs
3 weeks ago
We are creating a new business strategy team and looking for a leader to pioneer this group. You will work with other leaders across sales, marketing, customer success, and engineering to define our strategy, continuously improve our execution, and guide our investments. This position will enable you to learn all areas of a high growth business. It requires rigorous analytical capabilities, high emotional intelligence, and readiness to communicate and debate analyses and recommendations with the executive team.