Position Overview

Macrium’s Inside Channel Administrator (ICA) is responsible for helping drive sales growth in North America through our expanding network of Value-added Reseller (VARs) and Managed Service Providers (MSPs). The ICA strategically focuses on partner development and relationships as a means to achieving regional sales. The position will work closely with the Regional Sales Manager & Inside Sales Team to actively contribute in improving channel efficiencies, enablement and marketing campaign initiatives.

Essential Job Functions:

• Establish & maintain productive relationships with new and existing partner accounts.
• Perform partner onboarding & enablement through web conferences, calls and trainings.
• Propose & execute partner marketing campaigns and initiatives.
• Discern partner needs & opportunities, utilizing Macrium resources as necessary.
• Assist Regional Sales Manager with partner business planning, performance reports and QBRs.
• Assist with channel promotion events and presentations.
• Assign and update sales leads jointly with Inside Sales Manager.  

KPIs will cover channel sales growth, active resellers, net new reseller activity & deal registrations.

Experience

The ideal candidate will have a bachelor’s degree (although a combination of academic and work experience will be taken into account).  Will have worked with CRM systems and process, in particular SalesForce.com, Microsoft Dynamics or Zoho CRM systems. 

1-3 years’ experience within a tech channel ecosystem – assisting in partner business planning, partner engagement, sales management, program and campaign management with an understanding of technology and technological innovations.

Requirements:

• Ability to understand and consult regarding technical products, environments & scenarios
• Strategic acumen with strong planning and execution skills
• Must be very organized and goal oriented
• Discerning sales ability to both open and win partner sales opportunities
• Self-starter with strong relationship skills
• Confident presentation skills with ability to communicate with multiple departments
• Excellent written and verbal communication skills
• CRM systems knowledge and capabilities are desirable
• Must be very proficient in using Microsoft Excel, PowerPoint and Word
• Must be self-motivated and experienced in working in small teams

Other Skills/Abilities

• Adaptability and flexibility
• Creative
• Able to develop new processes
• Team leadership for future role expansion