Quality Assurance Engineer

| Remote
Employer Provided Salary: $55,000-$70,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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FRONTSTEPS is the nation’s most comprehensive Community Management platform that simplifies how management companies and homeowner associations connect, operate, and optimize modern communities and management companies. With a focus on mobile-first technology and best-in-class user experiences, our platform makes it easy for community leaders to collaborate and drive prosperous communities and management companies.


At FRONTSTEPS, we know that we cannot build a community-focused platform without actively investing in our team. That’s why you’re here. Our internal FRONTSTEPS community is built upon talented people that get their hands dirty, engage in problem solving, and ultimately make our platform the most competitive service on the market. 


REMOTE OPPORTUNITY

This role is eligible for remote work. FRONTSTEPS is authorized to do business in AZ, CO, CT, FL, GA, NC, OR, TX, SC, and WA. If you are not located in or able to work from a state where FRONTSTEPS is registered, we will not be able to consider you for this position.


POSITION OVERVIEW 

The QA Engineer is responsible for ensuring the quality of our application. This will include working within our Agile process to help define and refine User Stories and their Conditions of Acceptance, developing and executing manual test scripts as well as assisting in the development and execution of automation testing. This role will require interacting with product teams, engineers, and the support organization to ensure proper coverage of all test cases. This position is required to handle quality assurance questions and provide overall support to the Quality Assurance Department. They are tasked with ensuring that software produced by the company is free of defects and is developed in a way that complies with the company’s standards.

ESSENTIAL FUNCTIONS

  • Creates / maintains / executes manual tests for QA across all products in accordance with their appropriate sprintcadence
  • Creates / maintains / executes automated tests for QA across all products in accordance with their appropriate sprint cadence 
  • Is comfortable being flexible in daily assignments, as we are a small group and cover each other on a regular basis
  • Insures all scripts are maintained and kept up to date according to the product specs 
  • Attend all refinement and planning sessions within the product supported to validate Conditions of Acceptance for each Work Item defined. 
  • Works independently while being part of the QA team
  • Attends daily stand-up meetings as needed and communicate status for the tests being executed/created
  • Able to do reports on both coverage and execution of test cases
  • Enters any issues found with the product into the appropriate Azureboard
  • Maintains all testing resources needed for creation and execution of test scripts
  • Coordinates with the Support organization on cross team metrics 
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems occur in multiple products; recommends and facilitates solutions to these issues 
  • Believes that Quality Assurance is more than testing releases and includes working closely with the Product and Engineering teams to build quality into the product software development life cycle (SDLC) 
  • Performs other related duties as requested by management 

SKILLS & QUALIFICATIONS

  • BA/BS or equivalent work experience
  • Previous experience in a QA role or manual testing with a product that is a SaaS solution
  • Previous experience in developing and executing automated test scripts with tools such as Selenium IDE and TestComplete
  • Preferred experience testing mobile applications (Android/iOS)
  • Preferred experience developing manual test scripts
  • Experience with Azure DevOps is a plus 
  • Proven experience with REST API testing and the common tools associated with it (Swagger / Postman) 
  • SQL database knowledge and how to leverage for testing purposes
  • Experience writing and executing Test Plans and Test Cases
  • Knowledge of defect tracking systems
  • Experience collaborating with developers to maximize test coverage between the developer’s own tests and the QA testing effort
  • Experience working in a remote Agile environment
  • Knowledge of common QA practices and SDLC
  • Experience using emulators to accomplishtesting
  • Good communication and organizational skills 
  • Proactively identify problems and opportunities and generate creative approaches to solve them 
  • Enjoys working collaboratively with a product manager and product owners to understand and refine COAs for higher quality products 
  • Excellent organizational skills and attention to detail 
  • Excellent time management skills with a proven ability to meet deadlines 
  • Strong analytical and problem-solving skills 
  • Understand that celebrating accomplishments is just as important as looking for ways to improve 
  • Willingness to learn new technologies and potentially work on a team to develop automation testing 

Benefits include the following:

· Medical, Dental, and Vision

· Company sponsored Life Insurance

· Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance

· FSA/HSA

· Paid Time Off

· Sick Time

· Internet Reimbursement

· 401k match

 

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • WebflowCMS
    • SquarespaceCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our office is at 12th & Broadway near Civic Center. Tons of lunch options (Torchy's, Zep's, BurgerFi), a bus stop & a short walk from RTD at 16th & CA

An Insider's view of FRONTSTEPS

How does your team reward individual success?

From personal experience, I can attest that hard work at FRONTSTEPS absolutely pays off. I’ve only been with the company for a few years, and my dedication and desire to do my best have consistently been recognized and rewarded; this includes several promotions. We also recognize hard work through a kudos channel and monthly Core Value Awards.

Karla Nascimento

Senior Technical Specialist

What projects are you most excited about?

I’m excited about the new platform that we’re launching. And we're building rich new customer experiences w/ some household brand names. We're clearly the leader in our industry, but we aren’t taking that for granted. Every client, resident & partner who sees our new products are super impressed. It’s a fun position to be in.

Matt DeWolf

President of Payments

How has your career grown since starting at the company?

I have been given the freedom to initiate and lead initiatives that I wouldn't have been able to in a larger company. After 4 years at FRONTSTEPS, I've grown in responsibility over our People Operations and our people initiatives have gained momentum inside the business. Develop our People is FRONTSTEPS #1 Core Value for a reason!

Juli

Director, People Operations

How do you make yourself accessible to the rest of the team?

I keep my office door open as much as possible to enable anyone to provide timely feedback and seek advice when the unexpected happens. For that to be successful I build relationships with people across my organization to let them know they can come to me whenever necessary and sometimes just to chat and catch up.

Leo Haasbroek

Chief Operating Officer

What is your vision for the company?

Our vision is to change the conversation around HOA software and be a catalyst in opening up communication between neighbors, HOA Boards and community associations. We are building more than a company, it’s truly an effort to develop a culture of growth and excellence as a team.

Matt DeWolf

CEO

What are FRONTSTEPS Perks + Benefits

FRONTSTEPS Benefits Overview

The benefits of working for FRONTSTEPS are endless! Joining our team means opportunities to be daring and innovative ... every day! You can be part of the engagement team and foster our cool culture with events, outings, and parties. We just rolled out an awesome new program that allows employees to recognize other employees for going the extra mile. Led by employees, for employees it's just one example of what it means to be a FRONTSTEPPER! Oh, and there are a ton of other benefits like health care and beer Fridays ... KEEP reading to find out.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Remote work program
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
FRONTSTEPS offers you a Healthcare Flexible Spending Account and a Dependent Care Flexible Spending Account.
Disability insurance
Dental insurance
The FRONTSTEPS plan covers 100% of preventative care. We have options that include orthodontia coverage.
Vision insurance
Our competitive vision plan covers 100% of a basic exam, with a copay. Plus, contact lens and eyeglass frame benefits.
Health insurance
FRONTSTEPS offers a PPO and a qualified high-deductible plan with FSA and HSA options.
Life insurance
FRONTSTEPS offers a company provided life insurance for the financial security for the people who depend on you.
Wellness programs
The FRONTSTEPS Wellness Committee exists because we know that healthy and happy employees lead to happy customers and healthy business.
Mental health benefits
Employee Assistance Program available to all employees to promote mental health.
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
FRONTSTEPS CSR Mission Statement: Supporting Organizations that help people live safely, thrive within their communities, and prosper equitably in society.
Child Care & Parental Leave Benefits
Generous parental leave
5 weeks of paid parental leave.
Family medical leave
Adoption Assistance
$1500 Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Every employee receives 80 hours of Paid Sick Time upon hire and resets at beginning of year.
Office Perks
Commuter benefits
FRONTSTEPS offers to cover the cost of parking at our downtown office.
Company-sponsored outings
Rockies games, ax throwing, bowling ... the FRONTSTEPS team is all about exploring and taking advantage of the cool stuff Denver has to offer!
Free snacks and drinks
Company-sponsored happy hours
Every Friday at 4:30!
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Our product team demoes new features and enhancement that are releasing in the near future.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

While we are a remote-first organization, we do schedule team and company-wide events that make working in a virtual world just a little more enjoyable.

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