Sr. Project Manager, Professional Services at Vertafore

| Greater Denver Area
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Vertafore is always looking for dynamic and passionate people to join our team! We have recently added new career opportunities for a Senior Project Manager to our Professional Services team. A Senior Project Manager provides project management, software implementation expertise, insurance business and product knowledge to complex, strategic enterprise projects simultaneously, while delivering superior quality and value to our customers. This role is based in our Denver headquarters.

As a Senior Project Manager within our Professional Services organization you will be executing projects and service agreements for new and existing large customers. You will manage all components of the software implementation process of varying complexity. This includes acquiring resources and coordinating the efforts of team members, third-party partners and consultants. You as the PM, are responsible and accountable for the delivery of our products to our customers, you will act as the liaison between customer and internal teams, communicate project deliverables at all levels, and make sure items are executed on time and according to budget while ensuring outstanding client satisfaction and results.

Who are you:

· You are experienced developing, defining and executing project plans and ensure project completion is on schedule, within budget, and of the appropriate quality standards for the project scope.

· You excel at managing customer expectations to successfully deliver project

· You're excited about being the primary customer contact from project inception thru project completion

· You monitor schedule and cost performance throughout the life of the project

· You monitor project budget vs. actual and forecast resource requirements and project revenues and expenses

· You have demonstrated an ability to proactively manage changes in project scope, identify potential issues/risks and devise contingency plans. Can demonstrate the ability to recognize risk and develop a mitigation plan

· You develop and deliver progress reports, requirements documentation and presentations

· You effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

· You delegate tasks and responsibilities to appropriate personal

· You can manage multiple types of software implementations

· You are empathetic and "read" people and situations well. You understand that helping customers meet their business goals is critical to success. You like to take care of people and help make their work easier. You are excellent at setting expectations and careful to deliver on your promises

· You adjust to changing priorities and operate effectively in a fluid environment

· You can mentor junior project managers with their projects

· You have a proven track record of building client relationships in person and over the phone

· You are experienced and can handle difficult and escalated situations with minimal leadership involvement

· You will ensure a successful handoff to Customer Care team upon completion of implementation

· You must be able to travel 25% throughout the year with possible weekend and non-standard project activity as needed

Qualifications and Requirements:

· Detail oriented; demonstrated ability to handle multiple priorities with efficiency and accuracy. Excellent planning, problem solving and organizational skills

· Persuasive, encouraging and motivating with a positive attitude

· You must have experience working through Enterprise level software deployments and shipping of software products

· Proven track record for getting results by building strong relationships and partnerships, both with outside clients and internal staff. You promote accountability, foster trust. and are responsive to concerns or questions

· Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint)

· Ability to troubleshoot and problem solve

· Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, clients, and executives

· Prior project management or consulting experience implementing business software desired

· Insurance industry experience preferred

· 5+ years of software implementation project management experience 

· Experience working through software deployments

· Bachelor's degree or equivalent experience

· PMP or PMI Certification (desired but not required)

· End-user experience with Insurance Software Systems is highly desirable

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases


Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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