Conga
Conga helps businesses digitize their data and documents, improving their business practices.
Broomfield, CO

Sr. Program Manager at Conga

| Greater Denver Area
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Company Description

Our new company (Conga) was created on May 7, 2020 following the merger of Conga and Apttus. The combining of these two powerful companies creates a leader in mission critical business process solutions. The new Conga is poised to provide the most complete offering in the market to digitally transform the foundational elements of business - documents like quotes, contracts, and the processes that surround them - to achieve commercial excellence. 

With dual headquarters in Silicon Valley and Denver, Conga offers a competitive pay package, strong employee benefits, and a culture that is centered around our core values. Conga is a place where people from all backgrounds can contribute their unique skills and ideas, make an impact on our business and our customers, and give back to our communities.

For more information on the new Conga, please visit our newsroom at: https://conga.com/press-release/apttus-conga-form-new-technology-leader-to-digitally-tranform-commercial-operations

Job Description

Conga is looking for a highly effective Program Manager, who will be part of the Conga Product Department. The right candidate should have a can do attitude and will be responsible for program responsibilities that includes understanding key customers asks, making sure they are part of the release cycle and then communicating back to them via established channels. You will also be tasked with developing & supporting programs to support the organization's strategic direction.

The Program Manager will also play a key role in overall administration of our product engagement and analytics tools (Pendo, Power Bi), create in-app guidance strategies and plans, define nurture paths, work with Marketing and Product Management to establish content, and implement in-app nurture tactics like walkthroughs, tool tips, and guides supporting Conga’s full portfolio of offerings.

Primary Responsibilities Include:

  • Delivery of Product Area based on customer asks - which includes understanding customer needs, getting it into the product release cycle, then managing the customer communication on features/delivery of the product requested.
  • Manage our Product Advisory Board, working with Conga Product and Customer Success teams as well as top customers to create meaningful and interactive experiences (in person and online) throughout the year
  •  Gather and synthesize key insights and feedback for the Product and Engineering leadership to influence the roadmap/prioritization of potential product changes
  • Understand Conga’s product strategy and roadmap in order to build plans for release communications and updates
  • Own Release Communications - which means collaborating with Product Marketing to draft up communications which highlights features delivered, tying it back to their asks and how it benefits customers.
  • Communicate in stakeholder meetings on status of deliverables - trending red/yellow/green
  • Developing and managing the product analytics framework (tools such as Pendo, PowerBi) to understand which areas we are seeing most product impact on, which then can be used to fuel into the customer meetings.
  • Assist users and stakeholders with understanding the capabilities in meeting our portfolio management, execution, and reporting needs, as well as performing a wide variety of trouble-shooting and problem-solving activities. This requires an understanding of the Product Development Life Cycle (PDLC) and supporting portfolio management and execution processes, and the roles Product Owners, Scrum Masters, Developers and Testers play on each team.
  •  Monitor change in product development scope across the portfolio and market releases to ensure that development activities are aligned with product priorities

Qualifications

Required Skills/Experience: 

  • BA/BS required (or equivalent experience)
  • Ability to manage complex projects/programs - 4-5 years of Program Management experience for a SAAS based organization.
  • Experience running customer meetings such as Customer Advisory Board, and liaising with other customer facing teams to gather customer requirements.
  • Ability to understand the product/business context and Product Development Life Cycle (PDLC) process is critical
  • Prior experience in performing customer interaction on product releases on SaaS platform is preferred - SalesForce.com experience strongly preferred
  • Superior problem solving and troubleshooting skills with a proven ability to exercise sound judgment in order to solve complex issues, recognize business critical situations, and escalate as needed.
  • Excellent verbal and written communication skills
  • Some business analysis experience desired, with an ability to elicit and document business, user, and process requirements as it relates to product analytics.
  • Demonstrated ability to assist in the development and delivery of user training in classroom and informal group or 1:1 settings
  • Strong service orientation. A highly collaborative, energetic team player with demonstrated ability to be flexible, diplomatic, persistent, and energetic. Comfortable with ambiguity, open to change, working in a fast-paced and fluid environment, and thrives on learning and acquiring deep expertise in our tools and process
  • Proficient in the use of Microsoft Office tools (Word, Excel, PowerPoint, and Visio) required

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

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Where we are

13699 Via Varra, Broomfield, CO 80020

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • MySQLDatabases
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    • IllustratorDesign
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    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
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    • PardotLead Gen
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What are Conga Perks + Benefits

Conga Benefits Overview

Pure innovation… with a free lunch.
We believe that our employees are our greatest asset. So, we've pulled together an amazing perks package to sweeten the deal. Hit the trails, ride the slopes, relax and enjoy yourself. Live your life.

Culture
Volunteer in local community
Conga has always believed in giving back to the community. We offer 24 hours of VTO as part of our package; our new hires volunteer during Base Camp, and every August we volunteer as a team globally.
Partners with Nonprofits
We partner with nonprofits such as Once Upon a Child and Community Gardens. We also have a charitable match program where we match 100% of your donation to your charity and our CEO matches 50%.
Friends outside of work
Eat lunch together
Intracompany committees
We take our work seriously but not ourselves! Some of our committees include Diversity, Equity and Inclusion; Conga Brew Club; Core Values; and our Conga Running Club to name a few.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is critical to the health of an organization. We launched phase 1 of our training in July 2019 and are in the process of building our roadmap for additional education.
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Yoga classes are held in our onsite yoga rooms every Wednesday at 4pm! Additionally, we have sponsored teams for races like the Iron Man; Fall Foliage Relay; Wild West Relay; and Boulder 10k.
Retirement & Stock Options Benefits
401(K)
We offer an option to enroll in our Fidelity 401k plan with the option of making traditional or Roth contributions.
Performance Bonus
When we perform well as a company, we spread the love...in the form of a bonus.
Match charitable contributions
Conga matches 100% of your contribution to the charity that you have selected (up to $1,000 each calendar year). Matt Schiltz, our CEO, matches an additional 50% (up to $500 each calendar year).
Child Care & Parental Leave Benefits
Flexible Work Schedule
We hire smart people and give them challenging problems to solve. We also give them the space to be flexible with their schedule.
Remote Work Program
Our remote work program is managed by individual team leaders so that they can support their teams respectively.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Philanthropy is close to our roots. Because of that, it was important for us to build a generous compensation package that includes VTO. Our employees receive 24 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
A well-fed team is a happy team! We have a commercial-grade kitchen in Broomfield, with 6 stations where you can customize your meal, and give everyone $40 to use towards breakfast and lunch each week
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Some Meals Provided
A well-fed team is a happy team! We have a commercial-grade kitchen in Broomfield, with 6 stations where you can customize your meal, and give everyone $40 to use towards breakfast and lunch each week
Happy Hours
Parking
Pet Friendly
Furry Fridays are some of our favorite days of the month!
Recreational Clubs
Conga has sponsored softball and basketball teams as well as our Iron Man team.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
We encourage our team members to expand their knowledge and grow as professionals. To support this, we reimburse the cost of professional development opportunities on a case by case basis.
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentoring and the topics of mentoring include career, leadership, project management, networking, negotiating, having difficult conversations, EQ and more.
Online course subscriptions available

An Insider's view of Conga

How does your team reward individual success?

Our team rewards individual success several ways but my favorite are the Core Value awards. They are awarded by peer nominations, and individuals are recognized for going above and beyond the call of duty by demonstrating and living a Conga Core Value. As a Core Value award winner, this recognition is one of the best feelings I've had in my career.

Mary

Executive Assistant to CMO

What projects are you most excited about?

There's literally always a new challenge on the horizon and each one has something to get excited about. Anything we build that we know will make customers really happy or projects that quietly and inconspicuously improve the performance of our product are particularly fulfilling.

Dani

Engineer

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Architect

Conga Careers In Broomfield, Colorado
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