Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

By harnessing the power of hybrid cloud data services, customers gain the freedom of choice to securely manage and move data – anywhere, on any cloud. Only NetApp can help organizations deliver data-rich customer experiences when they rapidly test and deploy new applications that easily use data and services regardless of where they reside or in what form.

Job Summary

• Professional Services Consulting Manager focused on Cloud Data Services and Cloud Infrastructure.
• Leads a team of ~20 cloud consultants located across the Americas performing pre-sales and post-sales cloud solutions design and implementation.
• Oversees the design and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques.
• Performs in both a people management capacity and a technical leadership capacity.
• Performance is typically measured by the capture of the consulting engagement, skill/capacity to deliver cloud implementation projects, billable utilization for the team, performance against budget, and customer satisfaction.
• Selects, develops, and evaluates personnel to ensure excellent skills readiness, efficient operation, best practices, knowledge sharing, customer-focused culture, professionalism, and teamwork.
• Building and influencing relationships with account teams and customers.
• Understanding sales and account strategies and positioning NetApp’s Professional Services to deliver a total solution.
• Digital Transformation; cloud and hybrid cloud data management services and solutions

*** This position can be located in just about any major US City. Some preferences are as follows: Sunnyvale CA, Raleigh/Durham NC, Vienna VA, Denver/Boulder CO, New York City, Atlanta GA, and Chicago IL. ***

Job Requirements

• Broad exposure to a variety of technologies, concepts, management in a distributed environment, with specialized experience in Cloud and data storage management.
• Expertise and experience in the cloud market, competitive offerings, methodologies, competencies, and developing a team of cloud consultants
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills.
• Proven ability to manage financial elements in a professional services consulting business.
• Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services consulting practice.
• Senior management experience with consulting business management, SAN and NAS storage, UNIX and NT solutions, and backup solutions is critical.
• Experience in partner management, operations, and project management.
• Recurring review of delivery documents.
• Reporting requirements include: weekly performance reports to sales peers, monthly forecast of revenue recognition, and monthly business reviews (both direct team and sales reports).
• Up to 65%+ travel required.

Management and Interaction:

• This individual uses their management and technical skills to develop, modify and execute company policies that affect operations and may have a company-wide effect.
• The scope of responsibility for this person includes implementing strategic policies and establishing and adhering to budgets, schedules, work plans, and performance requirements.
• This individual manages the coordination of activities of the Cloud Consulting practice across the Americas.
• Builds relationships and collaborates with colleagues in product management, cloud portfolio team, cloud global practices, onshore/offshore remote delivery team, peer practices teams, technical support, operations, contracts, and finance.

Education

• BS/BA degree in a technical or business discipline and a minimum of 10 years of applicable industry experience, or equivalent combination of education/certifications/training and related experience. Master's degree preferred. 
• 10+ years of Professional Services Sales industry experience required, including 5+ years managing Professional Services Consultants, or similar related individuals
• Data Management and Managed Services sales experience a plus
• Proven experience interacting at all levels of an organization, and presenting solutions at an Executive level 
• Proven ability to translate very complex data management solutions or strategies into simple to understand clear concepts and objectives for project execution
• Experience with selling cloud, cloud-connected or hybrid-cloud data management services a strong plus
• Experience with positioning, selling, delivering automation and API integration services a strong plus

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  

Join us and see what empowerment can do.