VMware Carbon Black
Boulder, CO

Senior Technical Services Consultant (Top Secret Clearance Desired) Carbon Black by VMware at VMware Carbon Black

| Greater Boulder Area
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Business Summary: 

 

VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. 

 

This role will sit in VMWare's Security Business Unit, VMWare Carbon Black; a leader in cloud-native endpoint protection dedicated to keeping the world safe from cyber-attacks. The VMware Carbon Black Cloud consolidates endpoint protection and IT operations into an endpoint protection platform (EPP) that prevents advanced threats, provides actionable insight and enables businesses of all sizes to simplify operations.

 

Job Role and Responsibilities: 

 

VMware Carbon Black is seeking a talented, service-oriented individual with a TOP SECRET Security Clearance (or ability to attain) to join a rapidly growing Professional Services team as a Technical Services Consultant. The role of the Technical Services Consultant is to act either as part of an implementation team under the direction of a Project Manager for large service engagements or as the single point of contact for small-to-medium service engagements.

The Technical Services Consultant will provide VMware Carbon Black Customers with technical and best practice guidance, hands-on configuration, implementation support, product training, and in the case of small-to-medium size service engagements, project management oversight. Our implementation service offerings are designed and offered to ensure that new customers have successful implementations and recognize value in their investments.

 

Required Skills:  

  • Work independently as a Technical Services Consultant to fully deploy Carbon Black software at customer sites
  • Collect and document technical requirements from customers and configure the Carbon Black software to work within the capabilities of the application for those requirements. Review the configuration decisions that are available to customers and provide expertise and guidance on best practices.
  • Provide in-depth onsite and remote technical guidance to new Carbon Black customers to ensure a successful implementation
  • For small and medium engagements, perform project management functions including, but not limited to, project planning and definition, project scheduling, tracking status, and project completion reporting
  • Responsible for best practices material development and maintenance in concert with Carbon Black product releases
  • Work collaboratively in a cross functional team including Engineering, Product Management, Partner Operations, Professional Services, and Sales.


Preferred Skills :

  • Existing or future TOP SECRET level clearance
  • This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements,
  • 5+ years of experience in enterprise application security solutions
  • 10+ years of field consulting experience, preferably implementing security software products
  • Proven ability to work remotely and independently to deliver customer solutions and stay current with CB product announcements, releases and processes
  • Knowledge of enterprise IT infrastructures and configuration
  • Excellent oral and written communication skills
  • Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company
  • Security industry experience and/or CompTIA Security+ Certification (or similar)
  • Experience with multiple operating systems (Windows, Linux, Mac)
  • Experience with scripting languages (Python & PowerShell preferred), interacting with API’s, and creating automation
  • Experience in related technologies such as patch management, configuration management, SIEM, auditing/compliance, forensics or incident response
  • Understanding of Security Policy, including Certificate Management, firewalls, proxies, Active Directory, GPOs, policy and process management, and more

 

Travel: Approximately 80% travel to customer and Carbon Black facilities - this could be onsite for 2-3 weeks at a time


This job requisition is not eligible for employment-based immigration sponsorship by VMware

 

Category : Services and Consulting
Subcategory: Consultant
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Work From Home: Yes
Posted Date: 2020-03-18



VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
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Where we are

Located in the Pearl Street Mall, it’s a prime location for employees who like to hike, enjoy great restaurants, or love to grab pints at the brewpub.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTMLLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are VMware Carbon Black Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
For some roles, we will offer relocation assistance.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of VMware Carbon Black

What projects are you most excited about?

The endpoint security market is fast-paced, always changing, and exciting. We're constantly innovating to keep up with what the market needs, which means we're always learning. Working at CB has allowed me to move to Boulder to help start our new office. This is an experience I probably won't get many times in my career.

Kristen

Manager, Sales Development

What does career growth look like on your team?

We consider the Sales Development Representative Program an important first step in building out the foundation of a future leader. Whatever your first steps are at Carbon Black won’t be your last. Our program isn’t just about getting SDRs to be a good quota carrying rep; it’s also about helping them develop the next best step in their careers.

Susan

Director, Inside Sales

How do you make yourself accessible to the rest of the team?

My leadership style is all about empowering my teams. I work in a way that is transparent and honest and want to help people achieve personal and professional goals. I want to foster technical abilities and make sure our people are keeping up with the leading-edge technologies.

Tarun

VP of Engineering & Operations

What are some social events your company does?

Our culture club, Life at CB, focuses on a range of events. From company parties, employee communities, and sports leagues to philanthropy and learning and development, there's a ton of ways we get together and grow.

Ashley

Sr. Talent Brand Ambassador

Jobs at VMware Carbon Black
16

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Operations
Product
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Senior Product Manager - Carbon Black Cloud - Security Efficacy

VMware Carbon Black
Greater Boulder Area
21 hours ago
+58
Define and drive product strategy, identifying key outcomes and success metrics related to security efficacy. Work with customers to understand their top security concerns and ensure that our roadmap reflects these needs.  Work with VMware Carbon Black’s Threat Analysis Unit (TAU) on emerging threats ensuring that our products maintain the right visibility and capability to enforce strong detection and prevention. Work with developers and designers ensure that we are providing our customers with actionable security insights reducing the time it takes our customers to respond to an attack on their organization. Bring clarity and simplification to highly specialized and technical descriptions of attack behavior. Clearly communicate complex cyber security topics to our customers, company leadership, and go to market teams.

Field Commercial Account Executive - Security

VMware Carbon Black
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Run a full sales desk, including prospecting, discovery, pricing, quoting, negotiating, and closing the deal. Exceed booking, revenue, and pipeline quota targets. Work closely with Channel partners to qualify, understand prospect security priorities, and provide compelling presentations of CB solutions. Manage product demonstrations with the help of the Sales Engineering team.

Windows Principal Software Engineer – Performance - Opportunity for Working Remotely

VMware Carbon Black
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3 days ago
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Our VMWare+Carbon Black team is looking for a Principal Software Engineer with kernel-level programming knowledge and strong analytical skills to focus on performance.  You’ll solve complex software problems by utilizing performance tools to measure and capture diagnostics and then analyze the data to implement solutions that will ensure products perform fast and efficiently. You’ll be part of an engineering team as a leader in the performance space.  You will be an integral part of designing solutions because you will ensure features are built with performance in mind.  You will find ways to measure performance every step of the way and work with QA to ensure automated performance testing is built in key areas of the product.  If you love computer security and digging into complex engineering challenges in the performance space, then we want you on our team!

Senior DevOps Infrastructure Engineer - Opportunity for Working Remotely

VMware Carbon Black
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Carbon Black is now part of VMware. As a standalone company, Carbon Black established itself as a leader in the endpoint security space. The product portfolio includes the rapidly growing Carbon Black Cloud platform that delivers next-generation endpoint protection capabilities from the cloud. Now with the full resources of VMware, you have the opportunity to make an impact and build upon Carbon Black’s success.  Our Engineering team is moving at lightning speed on the breaking edge of technology. You’ll be pulling things apart and tinkering, building new platforms, or playing in the cloud. Here, the engineering opportunities are endless. With this fast-paced, synergetic group, you’ll be working together and across the organization to ensure customer success all while continuing to build a product that protects their dearest assets. 

Technical Support Engineer

VMware Carbon Black
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1 week ago
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We are looking for a Technical Support Engineer that is hard-working and committed to customer success.  The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa.  This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

Threat Analyst II

VMware Carbon Black
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The Threat Analyst II will be responsible for researching confirmed security events in depth, maturing processes, creating and improving automation and other tools, product improvements, and the mentorship and professional growth of junior analysts. The Analyst will also have opportunities to receive mentorship for professional growth from more senior members of the team. The analyst will have involvement with evaluating new security technologies, incident response, penetration testing and the freedom to try out new ideas and technologies to improve the SOC.

Sr. Member of Technical Staff - Opportunity for Working Remotely

VMware Carbon Black
Greater Boulder Area
1 week ago
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We’re looking for a Senior Software Engineer to join one of our VMware Carbon Black Cloud Development teams to build solutions that will help us deliver an industry leading security product to our customers. Join a talented team of developers using a wide variety of latest cloud technologies to solve big problems while partnering with threat researchers who are on the bleeding edge of malware analysis. You’ll build solutions that our customers are clamoring for, that will help our customers prevent the next front page security breach.

Product Manager - Security Business Unit - Cloud Workload Protection

VMware Carbon Black
Greater Boulder Area
1 week ago
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VMWare Carbon Black is looking for a new Product Manager in our Carbon Black Cloud team. As part of the Cloud Workload Protection group, you will work with the Product Management team to define new customer oriented features and products to help us dominate the Cloud Workload Protection (CWP) market.  This market encompasses protecting virtual workloads on vSphere (including VCF and VMC!), protecting container based workloads on Kubernetes, and public cloud security.

Product Manager - Carbon Black Cloud

VMware Carbon Black
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1 week ago
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As a Product Manager in the SBU you will own strategy and execution on the core security value proposition of our endpoint and workload load products. Working closely with both our Threat Analysis Unit and core engineering teams to ensure that our products maintain market leadership in an ever-evolving threat landscape.  

Inside Sales Representative

VMware Carbon Black
Greater Boulder Area
1 week ago
+58
VMware Carbon Black is hiring an Inside Sales Representative who’s successfully worked in a quota-driven environment and is ready for a new opportunity. In this role, you’ll foster relationships with prospects to identify, develop, and close new business and expand revenue with Small to Medium sized customers. We’re passionate about helping our people succeed. You’ll be supported with the best tech stack around, including Salesforce, ZoomInfo, DiscoverOrg, LinkedIn Navigator, and more. Working alongside a dedicated team of sales development representatives, sales engineers, and customer success managers, you’ll be surrounded by teammates and leaders who can show you the ropes so you can become a true cybersecurity SME and grow your career.

User Experience Designer

VMware Carbon Black
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1 week ago
+58
We’re looking for an experienced user experience designer with serious interaction design expertise, who’s charged up by working on complex UX challenges.  An eternal student always on the lookout for new promising techniques to make users’ lives easier and keep data safer. In your role, you’ll collaborate with cross-functional teams to design and deliver solutions that make it easy for our customers to keep their organizations secure.  You are well-informed, strategic when advocating for the user’s experience, and eager to deliver customer value.  

Senior Technical Support Engineer - Opportunity for Working Remotely

VMware Carbon Black
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2 weeks ago
+58
We are looking for a Technical Support Engineer that is hard-working and committed to customer success.  The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa.  This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

Member Technical Staff

VMware Carbon Black
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2 weeks ago
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We’re looking for Software Engineers to join the VMware Carbon Black Cloud development team building solutions that will help us enrich, analyze and deliver our industry leading Threat Intelligence data and services to our customers. Join a talented team of developers using a wide variety of new and cool technologies to solve big problems while partnering with threat researchers who are on the bleeding edge of malware analysis.  You’ll build solutions that our customers are clamoring for, that will help our customers prevent the next front page security breach.

Regional Sales Director, Security, West Region (Work From Home)

VMware Carbon Black
Greater Denver Area
1 month ago
+58
The Regional Director of Southeast Enterprise Security Sales will lead a team of Sales Specialists supporting VMware’s Enterprise Accounts segment. You will lead a sales team to achieve a bookings quota and will refine and own the sales engagement and forecasting processes. You will be responsible for mentoring the team of sales professionals to achieve or (or ideally over-achieve) the target quota. The Security sales team is a Product Specialist team so you will coordinate and work closely with VMware’s Core Field and Partner organizations to achieve success and manage interactions with our existing customers.

Commercial Sales Representative

VMware Carbon Black
Greater Boulder Area
3 months ago
+58
•    Run a full sales desk, including prospecting, discovery, pricing, quoting, negotiating, and closing the deal. •    Exceed booking, revenue, and pipeline quota targets. •    Work closely with Channel partners to qualify, understand prospect security priorities, and provide compelling presentations of CB solutions. •    Manage product demonstrations with the help of the Sales Engineering team.

Senior Member of Technical Staff

VMware Carbon Black
Greater Boulder Area
4 months ago
+58
We’re looking for a Software Engineer to join one of our Carbon Black Cloud Development teams to build solutions that will help us deliver an industry leading security product to our customers. Join a talented team of developers using a wide variety of latest cloud technologies to solve big problems while partnering with threat researchers who are on the bleeding edge of malware analysis. You’ll build solutions that our customers are clamoring for, that will help our customers prevent the next front page security breach.