Senior Technical Services Consultant (Top Secret Clearance Desired) Carbon Black by VMware at VMware Carbon Black

| Greater Boulder Area
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Business Summary: 

 

VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. 

 

This role will sit in VMWare's Security Business Unit, VMWare Carbon Black; a leader in cloud-native endpoint protection dedicated to keeping the world safe from cyber-attacks. The VMware Carbon Black Cloud consolidates endpoint protection and IT operations into an endpoint protection platform (EPP) that prevents advanced threats, provides actionable insight and enables businesses of all sizes to simplify operations.

 

Job Role and Responsibilities: 

 

VMware Carbon Black is seeking a talented, service-oriented individual with a TOP SECRET Security Clearance (or ability to attain) to join a rapidly growing Professional Services team as a Technical Services Consultant. The role of the Technical Services Consultant is to act either as part of an implementation team under the direction of a Project Manager for large service engagements or as the single point of contact for small-to-medium service engagements.

The Technical Services Consultant will provide VMware Carbon Black Customers with technical and best practice guidance, hands-on configuration, implementation support, product training, and in the case of small-to-medium size service engagements, project management oversight. Our implementation service offerings are designed and offered to ensure that new customers have successful implementations and recognize value in their investments.

 

Required Skills:  

  • Work independently as a Technical Services Consultant to fully deploy Carbon Black software at customer sites
  • Collect and document technical requirements from customers and configure the Carbon Black software to work within the capabilities of the application for those requirements. Review the configuration decisions that are available to customers and provide expertise and guidance on best practices.
  • Provide in-depth onsite and remote technical guidance to new Carbon Black customers to ensure a successful implementation
  • For small and medium engagements, perform project management functions including, but not limited to, project planning and definition, project scheduling, tracking status, and project completion reporting
  • Responsible for best practices material development and maintenance in concert with Carbon Black product releases
  • Work collaboratively in a cross functional team including Engineering, Product Management, Partner Operations, Professional Services, and Sales.


Preferred Skills :

  • Existing or future TOP SECRET level clearance
  • This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements,
  • 5+ years of experience in enterprise application security solutions
  • 10+ years of field consulting experience, preferably implementing security software products
  • Proven ability to work remotely and independently to deliver customer solutions and stay current with CB product announcements, releases and processes
  • Knowledge of enterprise IT infrastructures and configuration
  • Excellent oral and written communication skills
  • Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company
  • Security industry experience and/or CompTIA Security+ Certification (or similar)
  • Experience with multiple operating systems (Windows, Linux, Mac)
  • Experience with scripting languages (Python & PowerShell preferred), interacting with API’s, and creating automation
  • Experience in related technologies such as patch management, configuration management, SIEM, auditing/compliance, forensics or incident response
  • Understanding of Security Policy, including Certificate Management, firewalls, proxies, Active Directory, GPOs, policy and process management, and more

 

Travel: Approximately 80% travel to customer and Carbon Black facilities - this could be onsite for 2-3 weeks at a time


This job requisition is not eligible for employment-based immigration sponsorship by VMware

 

Category : Services and Consulting
Subcategory: Consultant
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Work From Home: Yes
Posted Date: 2020-03-18



VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTMLLanguages
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    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
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    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the Pearl Street Mall, it’s a prime location for employees who like to hike, enjoy great restaurants, or love to grab pints at the brewpub.

An Insider's view of VMware Carbon Black

What projects are you most excited about?

The endpoint security market is fast-paced, always changing, and exciting. We're constantly innovating to keep up with what the market needs, which means we're always learning. Working at CB has allowed me to move to Boulder to help start our new office. This is an experience I probably won't get many times in my career.

Kristen

Manager, Sales Development

What does career growth look like on your team?

We consider the Sales Development Representative Program an important first step in building out the foundation of a future leader. Whatever your first steps are at Carbon Black won’t be your last. Our program isn’t just about getting SDRs to be a good quota carrying rep; it’s also about helping them develop the next best step in their careers.

Susan

Director, Inside Sales

How do you make yourself accessible to the rest of the team?

My leadership style is all about empowering my teams. I work in a way that is transparent and honest and want to help people achieve personal and professional goals. I want to foster technical abilities and make sure our people are keeping up with the leading-edge technologies.

Tarun

VP of Engineering & Operations

What are some social events your company does?

Our culture club, Life at CB, focuses on a range of events. From company parties, employee communities, and sports leagues to philanthropy and learning and development, there's a ton of ways we get together and grow.

Ashley

Sr. Talent Brand Ambassador

What are VMware Carbon Black Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
For some roles, we will offer relocation assistance.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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