Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.
Denver, CO

Project Manager, Software Implementation at Granicus LLC

| Greater Denver Area
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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

The Software Implementation Project Manager role lives within the customer engagement arm of the Granicus' govService & Host Compliance product family, and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) transform the citizen experience as Granicus' clients implement and integrate the Granicus products they has subscribed to into their portfolio of civic engagement software.

As a Project Manager you'll be an expert on the govService platform, and a key partner in the successful rollout of projects across the United States. This role is the perfect combination of a business analyst with strong technical aptitude, and project management with a passion for helping customers reach their strategic objectives. Your role starts at project kick-off with discovery, and requirements gathering right through to training – where customers are both enabled and encouraged to utilize the system to its fullest potential. You'll help customers update their processes – often weighing options that challenge the status quo. You are highly consultative, a trusted advisor.\

What You'll Do:

  • Master the Host Compliance / govService platform – you'll be the internal expert on the product
  • Manage customer projects from start to finish- serving as a partner and consultative expert
  • Serve as an advisor to the customer as they improve their online processes – keeping the citizen experience top-of-mind at every turn
  • Train and enable customers to utilize Granicus products
  • Work closely with Process Designers and Project Managers that interface with customers alongside you - to advise on progress and share ideas
  • Identify potential implementation risks and mitigation – as early as possible
  • Create test plans and facilitate testing of custom-built services
  • Documentation – create current and future state process maps, functional requirement, user interface requirements documents, etc.
  • Lead requirement gathering sessions, both internal and external
  • Participate in sprint planning, review, and retrospective meetings and provide feedback to the team
  • Ensure acceptance criteria are clearly defined and verify it matches the requirements
  • Collaborate and work closely with internal partners. You will be fostering relationships with coworkers across the company to support their efforts while delivering products
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems
  • Effectively communicating your insights and plans to cross-functional team members
  • Ensure solutions meet business needs and requirements
  • Prioritize initiatives based on business needs and requirements
  • Serve as a liaison between stakeholders and users
  • Assess the needs of each client and recommend and document solutions
  • Interact with both internal technical team members and external customers (end-users)

Who You Are:

  • You have 3 – 5 years of experience working in software/tech, specifically around project management, business analysis, consulting, customer onboarding and/or training
  • You can analyze a process, and easily see the "if/thens" in the logic. Familiarity with building online forms and/or workflow strongly preferred.
  • Solid understanding of Customer Relationship Management (CRM)
  • Proven track record of developing and maintaining profitable and reference-able customer relationships
  • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results
  • You have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you
  • You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
  • You have a relentless commitment to doing the most valuable work first
  • You have excellent communications skills – listening, verbal, and written
  • You can work both independently and as a member of cross-functional teams, some remote
  • You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
  • You value the importance of user experience
  • You have a passion for customers

Security Requirement: Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
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What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

Granicus Careers In Denver
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Design + UX
Dev + Engineer
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Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

Project Manager

Granicus LLC
Remote
1 day ago
Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see

Proposal Manager

Granicus LLC
Greater Denver Area
1 day ago
Proposal Managers support the sales organization throughout the proposal process; identification, qualification, and response represent equally important stages for an ideal Proposal Manager. Proposal Managers leverage previous responses and templates while coordinating and soliciting input from cross-functional teams to develop winning proposals. Proposal Managers synthesize a variety of inputs to develop compelling, winning proposals. Manage

Enterprise Account Executive (California)

Granicus LLC
Remote
1 day ago
About the job At Granicus, we build technology for the people who are changing our world! We're passionate about helping citizens and communities through our government partnerships; from local municipalities to state and federal agencies.Our sales team is purpose driven, rooted in team work and collaboration, and truly believes in what we do. We are looking for a passionate, driven and curious minded sales executive to lead our California region

Enterprise Account Executive (Central)

Granicus LLC
Remote
1 day ago
About the job At Granicus, we build technology for the people who are changing our world! We're passionate about helping citizens and communities through our government partnerships; from local municipalities to state and federal agencies.Our sales team is purpose driven, rooted in team work and collaboration, and truly believes in what we do. We are looking for a passionate, driven and curious minded sales executive to lead our Central United

Senior Manager - Product Marketing

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

Proposal Manager

Granicus LLC
Remote
1 day ago
Proposal Managers support the sales organization throughout the proposal process; identification, qualification, and response represent equally important stages for an ideal Proposal Manager. Proposal Managers leverage previous responses and templates while coordinating and soliciting input from cross-functional teams to develop winning proposals. Proposal Managers synthesize a variety of inputs to develop compelling, winning proposals. Manage

Customer Success Consultant

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.Come see the impactful work we've done on

Project Manager

Granicus LLC
Greater Denver Area
1 day ago
Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see

Manager, Demand Generation (Local)

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

Manager, Demand Generation

Granicus LLC
Greater Denver Area
1 day ago
Manager, Demand Generation Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280

Technical Project Manager

Granicus LLC
Greater Denver Area
1 day ago
If you have a deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency, we are interested in talking to you. As the leader in government technology and we're looking for talented, hard-working individuals to join the team. The Technical Project Manager is a key member of the Granicus Operations and Professional Services Organization. Under the guidance of the Technical

Data Migration Specialist

Granicus LLC
Greater Denver Area
1 day ago
Are you passionate about data and databases? We are seeking an ETL – Data Migration Specialist to join our Services Teams to support both internal and external clients.  We are looking for a motivated, skilled and energetic person who works well in a fast-paced, dynamic small-team environment. You will need to learn quickly and be passionate about helping others. As the leader in government technology we're looking for talented, hard-working

Implementation Consultant

Granicus LLC
Greater Denver Area
1 day ago
Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus

Implementation Specialist

Granicus LLC
Greater Denver Area
1 day ago
Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus

Senior Business Intelligence Analyst

Granicus LLC
Greater Denver Area
1 day ago
As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood. Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/ Granicus is seeking a highly

Business Intelligence Analyst

Granicus LLC
Greater Denver Area
1 day ago
As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood. Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/ Granicus is seeking a highly

Event Coordinator

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating

Customer Success Consultant

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.Come see the impactful work we've done on

Sales Operations Manager

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

UX Web Designer

Granicus LLC
Remote
2 weeks ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus needs a UX Web Designer for our

Customer Success Specialist

Granicus LLC
Remote
2 weeks ago
GovLoop is looking for a Customer Success Specialist to help support the overall business development team at GovLoop.  The Customer Success Consultant’s primary responsibility is to manage current and media partners (100+) on different engagements and ensure projects are carried out above and beyond expectations. Together, the entire business development division is responsible for supporting our media partners. What You’ll Do: ·                

Product Operations Manager

Granicus LLC
Remote
2 weeks ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see the impactful work we’ve done on