Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

Our Principal Agile Program Manager (Release Train Engineer) employs servant leadership to embrace and support Agile practices in the planning and execution of a program. The Principal Agile Program Manager (Release Train Engineer) provides mentoring, coaching, and facilitating across several teams.

Key Responsibilities

Enable Agility

• Create an environment of trust where it is safe to challenge, experiment and fail without fear.
• Constantly refine and stay current with emerging themes in larger Agile community.
• Be an advocate in adopting Agile best practices and processes.
• Collaborate across all functions to ensure organizational effectiveness.
• Coach, train, and educate the program on principles and practices of Agile in collaboration with Scrum Masters and Agile Coaches.
• Be a Change Agent for Agile transformations.
• Actively participate in on-going change management as process business and technical scope is adjusted.
• Encourage and support development of teams and the program (team of teams).
• Support sustainable Agile practices within CA and help establish the program level principles, practices and processes that will enable sustainable product development.
• Give feedback from teams and discuss business level impediments and process improvements.
• Act as a galvanizing force for sharing Agile knowledge across the organization.
• Contribute to newsletters, blogs, and internal gatherings as they relate to Agile practices at CA.

Facilitation

• Responsible for program level logistics, such as creating timelines, milestones, and cadence of increments and releases.
• Support and encourage healthy program communication across all levels of the enterprise for small to medium-sized value streams; act as a communications hub between the Portfolio, Program and Agile Team level roles and activities.
• Facilitate interlock between functional teams including Marketing, Sales, Education, Engineering, cross team dependencies to ensure company readiness for a release.
• Facilitate GTM reviews and is responsible for interlock on company readiness.
• Facilitate readiness for program increment planning (vision, backlog, economic prioritization, and facilities).
• Assist with economic decision making by facilitating Epic and Feature estimation at the program level.
• Work with Product Manager, Product Owners, Business Owners, and cross-functional stakeholders to ensure alignment between strategy and execution.
• Facilitate the program level cross-team collaboration activities such as SAFe Scrum of Scrums.
• Facilitate the process of program level planning (Program Increment or Release) for small to medium-sized value streams.
• Facilitate all retrospectives for the program level (Inspect & Adapt Workshops) for small to medium-sized value streams.
• Proactively recognize and resolve conflicts between teams/functions through collaboration and consensus.
• Track program impediments and escalate those that cannot be resolved within the program.
• Ensure all artifacts are in good order (ex: Feature Backlog) at the program level.

SAFe Release Train Engineer

• May fulfill all the responsibilities of a Scaled Agile Framework Release Train Engineer (SAFe RTE) for a small to medium Release Train.

Transparency & Communication

• Operate with full transparency; make all work visible to everyone in the program.
• Foster continuous collaboration; continuously collaborate and communicate across all functions supporting program execution.

Metrics and Measures

• Continuously measure and improve the health of the program level; responsible for the management system to review metrics around the programs.
• Identify a minimum set of quantitative measures and metrics that can be used to track program execution pre and post release.
• Collect and monitor data related to program goals and milestones and raise issues to the program.

Continuous Improvement

• Promote continuous improvement practices at the program level for all functions.
• Collaborate with Agile Coaches and foster cooperation in experimentation and adopting new techniques.
• Continuously work to improve the operational processes of the program.

Release and Risk Management

• May fulfill role as member of Release Management team.
• Highlight and communicate program risks and dependencies.

Preferred Education

Bachelor's degree or global equivalent in a related field.

Work Experience

Typically 7 or more years in an industry related role.

Experience in software development in an Agile environment, Support, project management, or a related field.

Skills & Competencies

• Leading Yourself
  
  • Demonstrate a growth mind-set, seek feedback often, and is effective in continuous personal and professional development.
  • Demonstrate high personal integrity and ability to earn trust from others.
  • Excellent communication, presentation, written, and interpersonal skills for both individuals and groups.
• Enable Agility
  
  • Demonstrate Agile behaviors.
    
    • Embrace the Agile Manifesto and the Agile Principles.
    • Pursue improvement of Agile techniques and practices.
  • Model the behavior of the relentless improvement and a sense of urgency (the Kaizen mind).
  • Practice and improve servant leadership.
• Leading Through Others
  
  • Ability to recognize conflict and support conflict resolution through collaboration and consensus.
  • Ability to easily build new relationships and proactively establish a variety of contacts across the organization.
  • Ability to work in multi-disciplinary, multi-cultural teams.
  • Facilitation skills - ability to facilitate small to medium-sized value streams.
  • Broad range of program management and leadership skills required.
  • Proven ability to balance concurrent activities.

Certifications

• Certified Scrum Master (CSM) certification or equivalent required.
• Certified Scrum Professional (CSP) or equivalent desired at more senior levels.
• ICAgile Professional Certification in Agile Team Facilitation (ICP-ATF) or equivalent desired.
• SAFe Agilist (SA) is desired.
• SAFe Program Consultant (SPC) is desired and may be required for certain programs.

More About Working at CA:

CA has earned scores of Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.