Partner Programs Manager-Master Agents at RingCentral

| Greater Denver Area
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Partner Programs Manager – Master Agents

Job Type: Full Time

Location: Denver, CO

Department: Partner Programs

What if you could change the way the world communicates? 

What if you could share that story with the world? 

What if you had the freedom of a startup and the resources of a global enterprise?

You’d break new ground. Raise the bar for performance. And do career-defining work. 

That’s exactly the kind of environment we’re building together at RingCentral.

RingCentral’s cloud-based communications platform connects more than 2 million users around

the world, in ways that bring people, ideas, companies and customers together. We’re the largest

and fastest-growing pure-play provider in our space - growing at more than 30% every year, with

a market capitalization of over $18 billion!

 

Our Marketing team uses data, strategy and creativity to share that story with the world in the most effective, relevant ways possible.

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

As part of the RingCentral Marketing team, you will help plan, coordinate, implement and oversee the ways we share RingCentral’s message with the world. You’ll use data, technology and creativity to target, communicate, measure and adjust with precision— and share the story of a new, re-imagined age of business communication with the audiences who want to hear it most.

The Partner Programs Manager will own and manage the marketing relationships with the master agents and utilizing their sales and management skills, will drive sales enablement activities and foster harmonious relationships with master agent stakeholders. Internally, you will work with marketers, account managers, Partner Support Managers and cross-functional teams to identify marketing goals, craft campaigns and content to support them. Externally, you will help build awareness for RingCentral in the master agent communities, develop relationships for co-marketing opportunities and promote success stories of companies doing great things with RingCentral.

Responsibilities:

  • Develop, execute, negotiate and implement marketing plans with top Master Partners that incorporate all touch points of marketing.

  • Manage assigned master accounts through first-rate knowledge of channel marketing trends, product positioning, market opportunities, and relationships.

  • Act as the project manager for material coordination by interfacing with participating vendor stakeholders at the master agent level.

  • Develop material tracking tools for effective program management and reporting.

  • Interface with assigned partners and their executives by providing marketing direction pertaining to assigned accounts marketing plans.

  • Negotiate marketing contracts to optimize value and ROI.

  • Forecast and manage quarterly budget related to all master agent marketing activity spend.

  • Manage the planning and development of master agent events, including agenda development, event flow, pre-event marketing, on-site participation, speaker and presenter participation and collateral.

  • Provide internal programmatic marketing support by understanding partner objectives and recommending an appropriate mix of marketing programs.

  • Execute vendor participation in marketing programs.

  • Write content for different audiences through master agent communications.

  • Work with creative team to develop assets to support marketing and sales goals, customizing for individual vendors’ needs and values.

  • Provide internal awareness and communications related to master agent events, activities and campaigns

Qualifications:

  • Education: Bachelor's degree required

  • Experience: 5+ years of marketing experience preferably in the high-tech technology related environment.

  • Experience creating and analyzing marketing campaigns and performance reports is required.

  • Experience working cross-functionally to execute projects is required.

  • A basic understanding of the master agent partner channel is required.

  • Experience developing and implementing channel marketing programs is preferred.

  • Knowledge of general computer applications (Microsoft Word and Microsoft Excel).

  • Ability to develop business marketing and sales plans.

  • Ability to forecast and plan to specific budget amounts with quarterly reconciliation of all expenditures.

  • Strong written, verbal and interpersonal skills.

  • Ability to communicate with executive level associates internally and externally in an articulate and professional manner.

  • Ability to practice discretion and understand appropriateness of communication and behavior.

  • Strong leadership and problem-solving skills.

  • Ability to develop and execute presentations.

  • Ability to manage multiple projects simultaneously and quickly.

  • Ability to implement recommendations and see projects through to completion.

  • Ability to work both independently and as a team member.

  • Must be detail-oriented, organized and have strong time management skills.


What we offer:

  • Base Salary

  • Uncapped Commissions (Paid Monthly) with exponential multiplier increases

  • RSU's (Restricted Stock Units)

  • Immediate full benefits (Health, Vision, Dental) effective day one at no cost to you

  • (10) Company Wide Holidays

  • FLEX PTO

  • ESPP (Employee Stock Purchase Plan)

  • Opportunities that accompany a high growth organization

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
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