Partner Programs Manager – Master Agents

Job Type: Full Time

Location: Denver, CO

Department: Partner Programs

What if you could change the way the world communicates? 

What if you could share that story with the world? 

What if you had the freedom of a startup and the resources of a global enterprise?

You’d break new ground. Raise the bar for performance. And do career-defining work. 

That’s exactly the kind of environment we’re building together at RingCentral.

RingCentral’s cloud-based communications platform connects more than 2 million users around

the world, in ways that bring people, ideas, companies and customers together. We’re the largest

and fastest-growing pure-play provider in our space - growing at more than 30% every year, with

a market capitalization of over $18 billion!

Our Marketing team uses data, strategy and creativity to share that story with the world in the most effective, relevant ways possible.

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

As part of the RingCentral Marketing team, you will help plan, coordinate, implement and oversee the ways we share RingCentral’s message with the world. You’ll use data, technology and creativity to target, communicate, measure and adjust with precision— and share the story of a new, re-imagined age of business communication with the audiences who want to hear it most.

The Partner Programs Manager will own and manage the marketing relationships with the master agents and utilizing their sales and management skills, will drive sales enablement activities and foster harmonious relationships with master agent stakeholders. Internally, you will work with marketers, account managers, Partner Support Managers and cross-functional teams to identify marketing goals, craft campaigns and content to support them. Externally, you will help build awareness for RingCentral in the master agent communities, develop relationships for co-marketing opportunities and promote success stories of companies doing great things with RingCentral.

Responsibilities:

• Develop, execute, negotiate and implement marketing plans with top Master Partners that incorporate all touch points of marketing.

• Manage assigned master accounts through first-rate knowledge of channel marketing trends, product positioning, market opportunities, and relationships.

• Act as the project manager for material coordination by interfacing with participating vendor stakeholders at the master agent level.

• Develop material tracking tools for effective program management and reporting.

• Interface with assigned partners and their executives by providing marketing direction pertaining to assigned accounts marketing plans.

• Negotiate marketing contracts to optimize value and ROI.

• Forecast and manage quarterly budget related to all master agent marketing activity spend.

• Manage the planning and development of master agent events, including agenda development, event flow, pre-event marketing, on-site participation, speaker and presenter participation and collateral.

• Provide internal programmatic marketing support by understanding partner objectives and recommending an appropriate mix of marketing programs.

• Execute vendor participation in marketing programs.

• Write content for different audiences through master agent communications.

• Work with creative team to develop assets to support marketing and sales goals, customizing for individual vendors’ needs and values.

• Provide internal awareness and communications related to master agent events, activities and campaigns

Qualifications:

• Education: Bachelor's degree required

• Experience: 5+ years of marketing experience preferably in the high-tech technology related environment.

• Experience creating and analyzing marketing campaigns and performance reports is required.

• Experience working cross-functionally to execute projects is required.

• A basic understanding of the master agent partner channel is required.

• Experience developing and implementing channel marketing programs is preferred.

• Knowledge of general computer applications (Microsoft Word and Microsoft Excel).

• Ability to develop business marketing and sales plans.

• Ability to forecast and plan to specific budget amounts with quarterly reconciliation of all expenditures.

• Strong written, verbal and interpersonal skills.

• Ability to communicate with executive level associates internally and externally in an articulate and professional manner.

• Ability to practice discretion and understand appropriateness of communication and behavior.

• Strong leadership and problem-solving skills.

• Ability to develop and execute presentations.

• Ability to manage multiple projects simultaneously and quickly.

• Ability to implement recommendations and see projects through to completion.

• Ability to work both independently and as a team member.

• Must be detail-oriented, organized and have strong time management skills.

What we offer:

• Base Salary

• Uncapped Commissions (Paid Monthly) with exponential multiplier increases

• RSU's (Restricted Stock Units)

• Immediate full benefits (Health, Vision, Dental) effective day one at no cost to you

• (10) Company Wide Holidays

• FLEX PTO

• ESPP (Employee Stock Purchase Plan)

• Opportunities that accompany a high growth organization

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.