Company Overview

Mobile Solutions is an award-winning SaaS company that provides full life-cycle Managed Mobility Services including procurement, staging and kitting, real-time expense management, business analytics and reporting, account optimization, 24x7 US-based support, Unified Endpoint Management, and device reclamation services. We’ve made it simple for our clients to manage corporate liable devices while also automating the management of mobile costs, assets, usage, plan changes, invoice processing, and reporting. With MAX, our cloud-based portal, we provide one, easy-to-use technology interface.

Job Description

The Deployment Services Associate assists with receiving, storage, kitting and assembly, distribution, logistics and inventory management. Responsible for ensuring product fulfillment is accomplished in support of SLAs. Ensuring all supply goals are met while providing customer service and professionalism to our clients.

Responsibilities:

• Maintaining inventory accuracy.
• Invoicing accessories timely and accurately.
• Shipping orders timely and accurately.
• Maintaining proper documentation for all internal processes.
• Displaying a high level of professionalism and customer service.
• Identifying and resolving issues.
• Communicates and collaborates effectively with all team members, other departments, shipping carriers and vendors.
• Makes positive efforts to provide assistance to other associates.
• Prioritizes and manages time effectively.
• Shows initiative in improving processes by putting forth creative ideas.
• Demonstrates reliable attendance to avoid unnecessary burden on others.
• Completes assigned tasks accurately and within required SLA's.
• Utilizes resources appropriately and consistently to manage transactions.
• Manages assigned ticket queues effectively and efficiently.
• Manages assigned mailboxes effectively and efficiently.
• Exhibits comprehensive understanding of each assigned account.
• Follow Deployment Services Procedures.
• Kits devices accurately and efficiently to meet customer expectations.
• Executes customer deployments accurately and resourcefully.
• Resolves customer issues related to shipping timely and professionally.

Qualifications and Skills

• Stable work history.
• Strong computer skills.
• Ability to effectively and professionally communicate with all team members.
• Ability to stand in one location and stay task focused for long periods of time.
• Ability to work independently or in a team environment.
• Ability to multi-task large workloads while maintaining accuracy.
• Ability to lift up to 50 lbs. and maneuver up to 75 lbs.
• Prior logistics experience a plus but not required.
• Prior mobility experience a plus but not required.

Additional Responsibilities:

• Performs all other related duties as required or directed.
• Follow all safety rules and regulations.
• Work assigned hours as required.

PHYSICAL RESPONSIBILITIES:

The physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds with assistance.

If you are ready to join a growing company with an amazing culture, competitive salary and bonus, incredible benefits and the opportunity to grow your career, apply now!

Mobile Solutions Services Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.