Implementation Specialist
Implementation Specialist
Engrain is a recognized leader in software-as-a-service (SAAS) mobile, online, and touch-screen software solutions for the real-estate industry. We are looking for an Implementation Specialist to play a key role in the planning and implementation of software projects, remaining primarily responsible for content collection, project timeline management, and ensuring projects meet organizational standards and are delivered on time and within budget. We offer competitive pay, great benefits, generous paid-time-off, and fast-paced working environment.
You can expect to:
Create and maintain project schedules and timelines within project management software to ensure critical milestones are met
Direct and coordinate the activities of project personnel by routing tasks across multiple departments to ensure projects and client requests are executed efficiently and to the highest standard
Influence internal and client decision makers to clear project issues and roadblocks
Ensure the highest quality of work by proofreading content, reviewing design and testing technology prior to launching new software and/or updates
Maintain project dashboards and status reports that provide project transparency
Provide other assistance as needed in support of the department’s efforts to maintain strong, long-lasting, and mutually-beneficial relationships with clients
Stay abreast of industry trends, insights and competitive dynamics of the marketplace
We would like:
Bachelor’s degree preferred
2-4 years experience project management to configure and customize a system or product
Drive and passion for generating high levels of client satisfaction
Proven ability to prioritize and organize large volumes of projects
Adept at solving problems and making decisions
Able to understand new technology platforms and the opportunities/challenges they present, as well as interactive best practices, user experience and user interface
Highly proficient with Customer Relationship Management, Content Management and Project Management Systems
What we offer:
100% employee health, dental & vision insurance coverage
Immediate & generous paid time off
Paid parental leave
401K (matched investment)
Personal growth stipend
Fun workplace with on-site amenities including professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & employee lounge
RTD Light Rail flexpass + easy access from office
More about Engrain:
Located in Denver, with teams in Dallas / Fort Worth. Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.
Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a empowering and energetic company culture.