Implementation Specialist 

Engrain is a recognized leader in software-as-a-service (SAAS) mobile, online, and touch-screen software solutions for the real-estate industry. We are looking for an Implementation Specialist to play a key role in the planning and implementation of software projects, remaining primarily responsible for content collection, project timeline management, and ensuring projects meet organizational standards and are delivered on time and within budget. We offer competitive pay, great benefits, generous paid-time-off, and fast-paced working environment.

You can expect to:

• Create and maintain project schedules and timelines within project management software to ensure critical milestones are met 

• Direct and coordinate the activities of project personnel by routing tasks across multiple departments to ensure projects and client requests are executed efficiently and to the highest standard

• Influence internal and client decision makers to clear project issues and roadblocks

• Ensure the highest quality of work by proofreading content, reviewing design and testing technology prior to launching new software and/or updates 

• Maintain project dashboards and status reports that provide project transparency 

• Provide other assistance as needed in support of the department’s efforts to maintain strong, long-lasting, and mutually-beneficial relationships with clients 

• Stay abreast of industry trends, insights and competitive dynamics of the marketplace

We would like:

• Bachelor’s degree preferred 

• 2-4 years experience project management to configure and customize a system or product 

• Drive and passion for generating high levels of client satisfaction

• Proven ability to prioritize and organize large volumes of projects

• Adept at solving problems and making decisions

• Able to understand new technology platforms and the opportunities/challenges they present, as well as interactive best practices, user experience and user interface

• Highly proficient with Customer Relationship Management, Content Management and Project Management Systems

What we offer:

• 100% employee health, dental & vision insurance coverage 

• Immediate & generous paid time off

• Paid parental leave 

• 401K (matched investment) 

• Personal growth stipend

• Fun workplace with on-site amenities including professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & employee lounge

• RTD Light Rail flexpass + easy access from office

More about Engrain:

Located in Denver, with teams in Dallas / Fort Worth.  Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.

Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a empowering and energetic company culture.