Implementation Engineer at TrackVia

| Greater Denver Area
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TrackVia Implementation Engineers work with new and existing customers to build their customized applications. As part of the Technical Solutions team, they must ensure customers have a smooth transition deploying a new software platform within their organization. From gathering partner requirements to designing and building applications, this role demands a curious and organized individual who can dive into the technical trenches while simultaneously building excitement and cultivating strong relationships with TrackVia customers.

What You’ll Do:

  • Manage multiple projects on a schedule from scoping to launch
  • Gather requirements and partner with customers to define their workflows
  • Translate scope into a comprehensive project plan in order to build the architecture and workflow of their online application
  • Design databases and build tables, forms, filtered/formatted reports, dashboards and setup user permissions
  • Set proper expectations and meet project milestones
  • Assist with the app deploy and user-acceptance-training on the TrackVia platform
  • Conduct post-project retrospectives to assess opportunities for further development and areas for improvement with internal processes
  • Advocate and promote “best practices” to ensure long term app success & ownership
  • Contribute to process improvement initiatives to advance the quality of our services

Requirements

Must Haves:

  • Experience with consultative scoping & problem definition
  • Account management experience
  • Data modeling expertise with sound understanding of relational database principles
  • Technology enthusiasm/passion/aptitude
  • Analytical problem solving
  • Excellent written communications: clarity, brevity, grammar
  • Excellent verbal communications: articulateness, patience, listening skills
  • Advanced Microsoft Excel or Google Docs User
    • Formulas, logical functions, charts, reports
  • Software as a Service (SaaS) application experience
  • Strong mathematical skills (statistics, finance, logic)
  • Bachelor's degree preferred, but not required
  • Ability to travel up to 25% of the time

Nice to Haves:

  • Microsoft Access, MySQL, Filemaker or similar database
  • Database architecture (entity relationship diagrams)
  • Basic knowledge of scripting languages
  • Strong project management skills

Benefits

  • We cover 100% medical, dental, and vision benefits
  • We provide competitive paid parental leave for all new parents
  • We made Built in Colorado’s 2020 Best Small Companies to Work For list
  • We understand you have a life outside of work and have an unlimited, flexible time-off policy
  • You will have the opportunity to challenge yourself and have a high degree of responsibility and impact
  • Your daily tasks will change often and give you many opportunities to grow your professional and technical skillset and advance your career
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SeleniumFrameworks
    • ProtractorFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • AsanaManagement
    • ConfluenceManagement
    • SalesforceCRM
    • OutreachLead Gen

Location

We are located in the heart of downtown just steps from the 16th Street Mall and a quick walk to public transportation.

What are TrackVia Perks + Benefits

TrackVia Benefits Overview

* We cover 100% medical, dental, and vision benefits
* We provide competitive paid parental leave for all new parents
* We made Built in Colorado’s 2020 Best Small Companies to Work For list
* We understand you have a life outside of work and have an unlimited, flexible time-off policy
* You will have the opportunity to challenge yourself and have a high degree of responsibility and impact
* Your daily tasks will change often and give you many opportunities to grow your professional and technical skillset and advance your career

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Up to 100% Health, Dental & Vision premiums for employee only plans. Up to 80% for dependents.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
& Box Wine in the fridge!
Casual Dress
Commuter Benefits
TrackVia offers all employees the RTD EcoPass
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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